This is really not right! I faced a similar situation and even though they have accepted me now, I have started a petition to be heard on this issue. Please add your voice to it (even if you're not waiting anymore---numbers will help) and I will use it in further communications with Apple:
https://chng.it/MhpKhcN6bH
OR
https://www.change.org/p/process-the-developer-program-orders-we-ve-paid-for-apple
I cannot believe that Apple thinks it is OK to take our money, not deliver a service, and then ghost us! They must not get away with this without us being heard!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags: