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we received "REFUND_DECLINED" notification
HI. After changing notifications v2 We received "REFUND_DECLINED" notifications But, we didn't do anything about refund. Also, we didn't send consumption information. Below is description of "REFUND_DECLINED" REFUND_DECLINED Indicates that the App Store declined a refund request initiated by the app developer. Can I know when we are getting this notification?
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0
2.3k
Aug ’23
[Send Consumption Information] Is it okay to send consumption information without appAccountToken ?
Hi. we are preparing to send consumption information. but we could not get the "appAccountToken" from Notifications. So, we are trying to send consumption information without "appAccountToken". Is it okay to send consumption information with "appAccountToken":"" ?
1
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1.2k
Aug ’22
How can I get customerConsented for sending consumption_request
HI, I'm trying to sending consumption_request for denying refund. But, I don't know how to get "customerConsented" for ConsumptionRequest If a customer requests a refund here(https://reportaproblem.apple.com/), how can I get customerConsented? If a customer requests a refund here(https://reportaproblem.apple.com/), can't we get that information(customerConsented)?
1
0
1.7k
Jun ’22
we received "REFUND_DECLINED" notification
HI. After changing notifications v2 We received "REFUND_DECLINED" notifications But, we didn't do anything about refund. Also, we didn't send consumption information. Below is description of "REFUND_DECLINED" REFUND_DECLINED Indicates that the App Store declined a refund request initiated by the app developer. Can I know when we are getting this notification?
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3
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0
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2.3k
Activity
Aug ’23
[Send Consumption Information] what are the important factors?
We are preparing "send consumption information". However, there are many items and it is difficult to organize. What are the important factors influencing the refund decision? I'd like to know more about how it works.
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0
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0
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770
Activity
Sep ’22
[Send Consumption Information] Is it okay to send consumption information without appAccountToken ?
Hi. we are preparing to send consumption information. but we could not get the "appAccountToken" from Notifications. So, we are trying to send consumption information without "appAccountToken". Is it okay to send consumption information with "appAccountToken":"" ?
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1
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0
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1.2k
Activity
Aug ’22
We got some "REFUND" notifications without "CONSUMPTION_REQUEST"
HI, Recently, We got some "REFUND" notifications without "CONSUMPTION_REQUEST". And, We request "Get Notification History" But there are no "CONSUMPTION_REQUEST" In what cases does this happen? Recently, We changed Notifications end point. (V1 -> V2)
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1
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0
Views
1.4k
Activity
Aug ’22
How can I get customerConsented for sending consumption_request
HI, I'm trying to sending consumption_request for denying refund. But, I don't know how to get "customerConsented" for ConsumptionRequest If a customer requests a refund here(https://reportaproblem.apple.com/), how can I get customerConsented? If a customer requests a refund here(https://reportaproblem.apple.com/), can't we get that information(customerConsented)?
Replies
1
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0
Views
1.7k
Activity
Jun ’22