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Ready for Distribution" status for 17 days - Apple Support unresponsive, need advice
Hello everyone, I'm facing an unusual issue with App Store Connect. My app has been in the "Ready for Distribution" status for over 2 weeks (17 days) now. Normally, distribution starts within a few hours after approval, but in this case nothing happens. What I already did: The app successfully passed the review (status is green / approved). Distribution is set to automatic release (I also tried manual — no difference). I submitted a ticket to Apple Developer Support via the official form few days ago. Ticket number: Case ID: 102898955253 I haven't received any response from Apple so far — not even an automated acknowledgment beyond the initial one. Checked spam/junk folders — no emails from Apple. My question to the community: Has anyone experienced such a long delay in the "Ready for Distribution" state recently? Is there any way to "nudge" the process without waiting for Apple Support? Would re-submitting a new build (incrementing the version number) help reset the state? Any advice would be greatly appreciated. Thank you.
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Ready for Distribution" status for 17 days - Apple Support unresponsive, need advice
Hello everyone, I'm facing an unusual issue with App Store Connect. My app has been in the "Ready for Distribution" status for over 2 weeks (17 days) now. Normally, distribution starts within a few hours after approval, but in this case nothing happens. What I already did: The app successfully passed the review (status is green / approved). Distribution is set to automatic release (I also tried manual — no difference). I submitted a ticket to Apple Developer Support via the official form few days ago. Ticket number: Case ID: 102898955253 I haven't received any response from Apple so far — not even an automated acknowledgment beyond the initial one. Checked spam/junk folders — no emails from Apple. My question to the community: Has anyone experienced such a long delay in the "Ready for Distribution" state recently? Is there any way to "nudge" the process without waiting for Apple Support? Would re-submitting a new build (incrementing the version number) help reset the state? Any advice would be greatly appreciated. Thank you.
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