Just submitted my app on 8/9 and also echoing what others have posted. My issue isn't the wait time, but simply the lack of communication and status. Is this normal? I'm a newer iOS developer and really have nothing to compare it to. Just wild to me to pay for a service and not really have any way to communicate with support. I've escalated via a ticket, which was simply a form, and I also called and waited on hold for more than 2.5 hours before giving up. Any guidance or help would be appreciated. Should I resubmit? I'd hate to lose my place in the queue, but I don't know if I did anything wrong.