Dear Apple Developer, I am writing to express my complete dissatisfaction with the support and experience I have had regarding my Apple Developer membership. I have already paid for my Apple Developer Program subscription, and my membership is clearly shown as active. However, I am completely unable to use the service because the official Apple Developer app keeps asking me to subscribe again, as if I were not an active member. This is extremely frustrating. I paid for a service that I simply cannot use. To make matters worse, I have attempted to contact Apple Support by phone several times. Apple has called me back, but every single call has been completely silent. No representative speaks, and the calls are effectively useless. This has prevented me from receiving any assistance and has wasted a significant amount of my time. I expect Apple to resolve this issue as soon as possible. I have fulfilled my obligation by paying for the membership, and I expect the service to work correctly. It is unacceptable to pay for a subscription and then be blocked from using it because of what appears to be an issue with Apple's systems. Please investigate my account, restore full access to my Apple Developer membership immediately, and provide a clear explanation for why this problem has occurred. I hope this matter can be resolved promptly, as this situation is seriously affecting my ability to continue my development work. Sincerely, Luan Oliveira