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Reply to problem with timeout on handshake
Hello again, To give you more details. We are experiencing intermittent connectivity issues when calling: https://apple-pay-gateway.apple.com/paymentservices/paymentSession The issue started on August 25, 2026 at 04:05 UTC. Initially, while using HTTP/1.1, approximately 8% of requests failed during TLS connection establishment. In the affected cases, TCP was established and ClientHello was sent, but no ServerHello was received. After migrating to another java client and HTTP/2, the failure rate decreased to approximately 1.5%, but the issue still persists. The most common error is now: HTTP connect timed out which we have set to 3 seconds. Less frequently, we also see EOF reached while reading error. Our outbound source IP addresses are: 40.119.155.18 20.71.11.216 Could you please check whether there are any known issues or gateway-side conditions that could explain these intermittent connection failures?
2w
Reply to problem with timeout on handshake
Hello again, To give you more details. We are experiencing intermittent connectivity issues when calling: https://apple-pay-gateway.apple.com/paymentservices/paymentSession The issue started on August 25, 2026 at 04:05 UTC. Initially, while using HTTP/1.1, approximately 8% of requests failed during TLS connection establishment. In the affected cases, TCP was established and ClientHello was sent, but no ServerHello was received. After migrating to another java client and HTTP/2, the failure rate decreased to approximately 1.5%, but the issue still persists. The most common error is now: HTTP connect timed out which we have set to 3 seconds. Less frequently, we also see EOF reached while reading error. Our outbound source IP addresses are: 40.119.155.18 20.71.11.216 Could you please check whether there are any known issues or gateway-side conditions that could explain these intermittent connection failures?
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