My institution has maintained an Apple Developer Account for 10+ years that currently has 12 apps that are published. Recently, the Apple ID that is the owner of the account has been locked. Apple says they can’t tell us why the account was locked except that it violated some terms of the icloud agreement. They also said there is nothing that they can do about it and the only thing we can do is to create a new account using a different apple ID and have all the app developers use that instead. This is not a great solution. Is there anything else we can do? Has this happened to anyone else?

I need to distribute my MacOS app to users at my institution so I packaged and signed it with “productbuild”  as such:   I generated the signing key in the Developer portal by choosing the “Mac Installer Distribution” type downloaded it and added it to my keychain. Then I ran this command:   >  productbuild --sign "3rd Party Mac Developer Installer (XXXXXXXXXX)" \ >  --component InstallTkiCliClient.app /Applications InstallTkiCliClient.pkg   I placed the file in an S3 bucket and downloaded it with Safari. When I open it, I get the dialog that says ‘“AppName.pkg” cannot be opened because it is from an unidentified developer.’ and I have no option but to cancel the operation.   I know the “trick” of ctrl-clicking the file and choosing “Open With” to bring up a dialog that has an option to open the app. That is not my problem. I wanted to avoid this problem for persons that download it so that is why I did all this in the first place.    I did try using “productsign” as well, but that didn’t fix anything which was not a surprise.   > productsign --sign "3rd Party Mac Developer Installer (XXXXXXXXXX)" \ \ > InstallTkiCliClientInstaller.pkg \  > InstallTkiCliClientInstallerSigned.pkg   Can someone figure out what I did wrong? Did I miss a step?