Post

Replies

Boosts

Views

Activity

I can't reset my apple id password
On December 8, I needed to log into my developer account on the Apple Developer website for development purposes. I found that I had forgotten my password, so I entered the password recovery process on the webpage. After a few steps, the page indicated that I needed to be on my device to reset my password. Then I logged out of my developer account on my Mac book pro's Xcode account and was ready to go through the password retrieval process. The page loaded very slowly. I logged out of my private apple id on my own private iPhone and was ready to reset my developer account password on the App Store settings page in Settings. The process asked me to enter the 6-digit verification code that Apple sent to my developer account corresponding email address, and I entered the corresponding cell phone number. Everything was done, and the page told me to wait 24 hours. I called Apple Customer Service, and a senior product suggested I download the Apple Support App. It said that password recovery on here might speed up the recovery process. So I downloaded it, and after doing so. The display is still 24 hours. After 24 hours, I went to the Apple Support App to try to retrieve my password again on my own. The page says I need to wait 13 days before I can reset my password. I called Apple customer service and was told by the customer service agent that I can only wait until 13 days to reset my apple id password. I would like to consult with you on. How can I complain about Apple's service, or is there any contact email? I have a few questions about this bad experience: On what basis did Apple determine that I need to wait 13 days to reset my own Apple id? I know the phone number for my Apple ID and I can receive messages from Apple without any problems. Why is there no other verification measure to shorten the password reset cycle?
0
0
1.2k
Dec ’21
App Stuck on Launch Screen When Debugging on iOS 18.5 Device with Xcode 16.3
I am using a Mac computer running macOS 15.5 with Xcode version 16.3 (16E140) and an iPhone XS Max on iOS 18.5. When debugging my app on the real device using Xcode, the app gets stuck on the launch screen and fails to proceed to the main interface. There is no output in the Xcode console, and the top of the window continuously shows "attaching to [app name] on [iPhone name]". Here are the details: The same issue occurred when the phone was running iOS 18.4.1. When I tested on another real device running iOS 17, the app launched and ran normally. I’ve tried clearing the cache, but it didn’t help. I deleted the ~/Library/Developer/Xcode/iOS DeviceSupport folder, let it re-download the necessary files, and ran the app again, but the issue persists. I’m currently out of ideas and would appreciate any assistance.
1
0
119
May ’25