My Apple Developer Program enrollment has been stuck for over a week. It's for an individual and when I go on the https://developer.apple.com/enroll - I can see that it would let me enroll again and says 'Continue to payment'. I have done this three times already, I get an Order Acknowledgement email, but no confirmation email and the money isn't taken out of my account. Order Number: Y8JW4T2BV9

I had a company in the past and created a developer account for an organization. Can I switch it back to individual? Or should I create a new one and enroll again?