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Need Clarification on 4.3(a) Rejection After Removing AI – Long-Term App with 200K+ Users
Dear App Review Team, My app has been under continuous development for 6 years since it first launched in 2019. It currently serves a loyal user base of over 200,000 users. I can confidently confirm that all the core functionality in the app is fully developed by me. While I do use a few third-party libraries, the overall app design, code, and feature set are entirely my own work. In my recent submission (Submission ID: c6ab3d17-4b1b-4c67-935e-c0f0c62973c6, reviewed on April 9, 2025, version 4.3.9), the app was rejected under guideline 4.3(a). I previously integrated AI features using DeepSeek, but after receiving a rejection, I completely removed all related AI components and metadata. However, the updated submission was still rejected with the same reason, and I was not given a clear explanation of what part of the app may be in violation. I deeply value this project, and so do my users who have accompanied me through this journey for years. I do not wish to give up on this app — it is meaningful to me and the community it serves. Please help me understand: What specific feature or part of the app is considered to be in violation of guideline 4.3(a)? Are there specific areas I can improve or change to meet App Store standards? I sincerely request guidance on how to resolve this issue and bring my app back to the App Store. I am fully committed to compliance and to improving the app experience. Thank you for your time and support. Best regards,
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Apr ’25
still under 4.3(a)
My app was originally launched in 2019 and has accumulated around 200,000 users to date. I've been actively maintaining and updating the app for the past six years. Recently, I integrated some AI-related features using DeepSeek, but after submitting the update, the app was rejected with guideline 4.3(a) – spam or misleading content. I assumed the rejection was due to the AI functionality, so I removed all AI-related features and references, then resubmitted the app. However, the app was rejected again, still under 4.3(a). This has left me confused. The app has a long history, active users, and consistent updates. I don’t publish clones or multiple versions, and everything is original work. Has anyone experienced something similar? Could it be something else in the metadata, UI, or keywords that’s triggering the rejection? Any advice or insights would be really appreciated.
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Apr ’25
App Rejected under Guideline 4.3(a) – No Response from Apple After 7 Days of Appeal
Subject: Follow-up on Appeal – Submission ID: c6ab3d17-4b1b-4c67-935e-c0f0c62973c6 Dear App Review Team, I hope this message finds you well. We submitted an appeal for our app (Submission ID: c6ab3d17-4b1b-4c67-935e-c0f0c62973c6), which was rejected under Guideline 4.3(a). It has been over a week since our appeal was submitted, but we have not received any response or confirmation regarding its status. We respectfully request a follow-up on the progress of the appeal review. Our team has carefully reviewed the guideline and provided supporting materials to demonstrate the app’s unique purpose, target audience, and feature set. We are fully committed to complying with all App Store policies and are open to making necessary improvements based on your feedback. Please let us know if any further information or clarification is needed. Thank you very much for your time and assistance. Best regards
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Apr ’25