Dear Apple
Support Team,
We are an
enterprise user and creating an app to drive fitness challenge in our
organization. We would be displaying challenges to participate and given
them option to see the progress on daily basis.
To achieve
that we are getting step Count/distance covered data from HealthKit.
However,
while doing so we are facing the below issue
When we compared the HealthKit data which we receive and the data
we see in Health App in iPhone are different. Example: healthkit data
which we get shows 15000 steps but when we compare the steps with the user
it is around 12000 steps. We are getting it in excess always. How do we
solve this ?
Does Health App Combine the steps tracked through iPhone and apple
watch ? If we walk with the iPhone and Fitness watch, both device will
record data in same time ? Will it add both or merge to avoid duplicates ?
We tried to create running challenge but we are getting distance
for the users though the user did not run. The user actually walked
without initiating the Running but still we get the data under running
with the distance. Can we get unique records for running and walking ?
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