Hello Apple Support Team, We are currently experiencing a critical business issue caused by a sudden performance degradation in the App Store Connect API. This problem is blocking key parts of our production systems at wappier Optimizing game performance - website: https://wappier.com/ Since October 15, requests to the following endpoint have been taking extremely long to complete when fetching more than approximately 200 in-app purchase items. In many cases, these requests never complete even after several hours, making it impossible for us to retrieve all required data. Endpoint: https://api.appstoreconnect.apple.com/v1/apps/1252850847/inAppPurchasesV2 Parameters: { "include": "appStoreReviewScreenshot,inAppPurchaseLocalizations", "cursor": "Jd6I", "limit": "200" } We confirm that: This behavior started suddenly on October 15. No changes were made on our end. We found no corresponding updates or API change announcements in your release notes. Requests for fewer than 200 in-app products continue to perform normally. This issue is blocking our operations, as our systems depend on timely responses from this endpoint for in-app purchase data synchronization. We kindly ask your team to investigate this issue urgently and provide us guidance, and if possible, revert any recent change introduced around October 15 that could have impacted this endpoint’s performance. Thank you very much for your prompt attention and support. wappier Dev Team

There are cases where apple connect apis respond with the following error { "status":"500", "code":"UNEXPECTED_ERROR", "title":"An unexpected error occurred., "detail":"An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." } But if the same request that returned above error, is called again (without any change), then response will be successful Apis that may return above error are : https://developer.apple.com/documentation/appstoreconnectapi/app_store/in-app_purchase

there are cases, where items that are created through apple connect APIs have wrong state in apple store. Even if all fields are fulfilled (price, locales and review screenshot), item state in apple store is MISSING_METADATA we create items by calling the following APIs POST https://api.appstoreconnect.apple.com/v2/inAppPurchases POST https://api.appstoreconnect.apple.com/v1/inAppPurchaseLocalizations POST https://api.appstoreconnect.apple.com/v1/inAppPurchaseAppStoreReviewScreenshots Upload the image using the PUT URL provided in the response to the previous POST. PATCH https://api.appstoreconnect.apple.com/v1/inAppPurchaseAppStoreReviewScreenshots/:id GET https://api.appstoreconnect.apple.com/v2/inAppPurchases/:itemId/pricePoints POST https://api.appstoreconnect.apple.com/v1/inAppPurchasePriceSchedules