App Store Connect API

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The App Store Connect API helps you automate tasks usually done on the Apple Developer website and App Store Connect.

Posts under App Store Connect API tag

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App stuck in Ready for Review state
Last week I've submitted a new update for review doing the standard procedure for iOS, Mac and Vision. When submitting them both the Mac and Vision App switched to Waiting for Review state but the iOS one got stuck in Ready for Review state. I've tried a few times canceling the submission and submitting again and it always gets stuck in the "Ready for Review" state. Under the App Review section shows as Waiting for Review but on the general page shows Ready for Review. I've tried using the App Store Connect the API and the same thing happens. Any suggestions how to fix this?
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App Store Connect Automation: API Data Mismatch and Alternative Approaches
Hello, We are currently working on a Robotic Process Automation (RPA) solution to automate the retrieval of Installs, Uninstalls and Crash Reports from App Store Connect. Initially, we planned to automate the process through the App Store Connect UI. However, due to Multi-Factor Authentication (MFA) requirements and related automation challenges, we explored the App Store Connect APIs as an alternative approach. While using the APIs, we have encountered the following issues: The Installs, Uninstalls, and Crash data returned by the APIs does not match the data displayed in the App Store Connect UI. The data retrieved through the APIs appears to be from an older reporting period (previous-to-previous week), while the UI displays more recent data. We created a report request using the "Ongoing" option and are using the generated report ID to retrieve Installs and Uninstalls data. However, the values still do not match those shown in the UI. We would appreciate guidance on the following: What could be causing the discrepancy between the App Store Connect API data and the data displayed in the UI? Are there any known data refresh delays, aggregation differences, or reporting latency between the APIs and the UI? Are we using the correct report type and approach to retrieve the latest available weekly metrics for Installs and Uninstalls? What are the recommended best practices for programmatically retrieving: Installs Uninstalls Crash Reports Additionally, is there any alternative approach for automating the retrieval of this data other than: UI-based automation that requires MFA, or App Store Connect APIs? Any guidance, recommendations, or documentation references would be greatly appreciated. Thank you for your support.
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It says: "There are still screenshot uploads in progress." when submit a new build
I'm submitting a new version of my app, and after click "submit for Review", it show that: A few more items are needed in order to submit for review The items listed below are required for submission:There are still screenshot uploads in progress. I didn't met this problem before. Is that mean I haven't upload all the screenshot required or it's still uploading the screenshots to App Store Connect's server? Cause before there is a "save" button after you drag images to the screenshots area, now you don't. And I think I have uploaded all the screenshots needed and I waited a day to try submit again, still the same. What should I do?
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Unable to submit first auto-renewable subscription because existing SubscriptionGroupVersion is in unsupported legacy state
Hi everyone, I'm hoping someone from Apple or another developer has seen this before because I'm completely blocked from submitting my first auto-renewable subscription. Setup First app submission App version: 1.0 (Build 34) One auto-renewable subscription Five consumable IAPs Everything configured in App Store Connect StoreKit works correctly in TestFlight Subscription purchases complete successfully in TestFlight RevenueCat configuration has been verified Subscription review screenshot is uploaded and processed successfully Problem App Store Connect shows: "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." The draft contains: App Version 5 Consumable IAPs 1 Subscription When I submit through the App Store Connect API I receive: STATE_ERROR.SUBSCRIPTION_SUBMISSION_REQUIRES_GROUP_VERSION A subscription must be submitted with its subscription group version when the group has no prior approved version. That makes sense because this is my first subscription. However, when I attempt to create a subscription group version I receive: STATE_ERROR.ALREADY_EXISTS Version already exists. There is already an inflight version with id: bf2f7b5b-7fbd-44fc-9c67-af1297f3d76a So I then attempted to add that existing SubscriptionGroupVersion to the review submission. Apple responds with: STATE_ERROR.SUBSCRIPTION_GROUP_VERSION_NOT_SUPPORTED Subscription group version bf2f7b5b-7fbd-44fc-9c67-af1297f3d76a is using an older format that is not supported for review submission. Please update before submitting. and also: STATE_ERROR.SUBSCRIPTION_GROUP_VERSION_INVALID_STATE Subscription group version bf2f7b5b-7fbd-44fc-9c67-af1297f3d76a cannot be submitted. Only versions in Prepare for Submission or Developer Rejected can be submitted. The issue I'm now stuck because: Apple says I must submit a SubscriptionGroupVersion. Apple says one already exists. Apple will not allow me to create a replacement. Apple will not allow me to submit the existing one. Apple says the existing one is using an older format. I cannot find any way in App Store Connect to update, replace or delete this SubscriptionGroupVersion. Things I've already verified Build 34 is attached correctly. Subscription Product ID is correct. RevenueCat configuration is correct. StoreKit loads the subscription successfully. Purchases work in TestFlight. Subscription review screenshot exists and is COMPLETE. Localizations, pricing and availability are all configured. The issue occurs both in App Store Connect and when submitting via the App Store Connect API. Question Has anyone encountered this before? Is there a way to regenerate or migrate a SubscriptionGroupVersion into the new format from App Store Connect, or is this something Apple Developer Support has to reset on the backend? Any advice would be greatly appreciated. Thanks!
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The default message configured through the Retention Message API is not displayed to users
Hello, I have a problem with the Retention Message API. The default message is not displayed to users when they try to cancel their subscription in the device's Settings app. The API configuration was made with Revenue Request. The request to use this API was approved by Apple for our account. After configuring it for the Sandbox environment, everything worked as expected the image and text were displayed to users. Later, I applied the same configuration to the Production environment. I received the Approved status for the message, but after purchasing the subscription from the App Store, although I can see the subscription in Settings, the retention message is not displayed when I attempt to cancel it. I have tried different Apple accounts from different regions (both EU and non-EU) and tested from physical locations without using a VPN. Also, for clarification, we do not use real-time communication only the default retention message. For additional information: I also tried configuring this message from App Store Connect, as shown in WWDC 2026, but this section is not available under the Subscriptions category. When I deactivate and then reactivate the message, I notice that the deactivated state shows the text status "Waiting for sync (0/9)", while the active state shows "Approved". All other assets have an Approved state. In my case, the message is configured for all subscription types without any filters or other restrictions. What could be causing this problem, and how can I fix it? It seems that the issue is not on my side.
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App store Connect API using Python Package returns 401
from appstoreserverlibrary.api_client import AppStoreServerAPIClient, APIException from appstoreserverlibrary.models.Environment import Environment with open("AUTHKEYLOCATION" ,'rb') as f: private_key = f.read() key_id = "KEYID" issuer_id = "ISSUER_ID" bundle_id = "BUNDLEID" environment = Environment.SANDBOX client = AppStoreServerAPIClient(private_key, key_id, issuer_id, bundle_id, environment) class IosRTDN (APIView): #permission_classes = [ IsAuthenticated] def get(self,request): try: response = client.request_test_notification() print(response) return Response(response) except APIException as e: return Response({ 'error': str(e) }) Using this implementation of the python package from here, it still get a 401 response, from what i see from other implementation ie: JWT, you need a timestamp do you need timestamp too in this case, and where should i put it then?
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App Store Connect Metrics via REST API
I hope this message finds you well. I’m reaching out to ask whether specific App Store Connect metrics available in the App Analytics dashboard can also be accessed via the App Store Connect REST API. I have reviewed the official API documentation, but I couldn’t find confirmation regarding the metrics listed below. Could you kindly clarify if the following metrics are available through the REST API? And if so, could you point me to the relevant endpoints or documentation? From the "Usage" group: Installations (Opt-in only) Active Devices Deletions (Uninstalls) From the "App Store" group: Impressions (Unique Devices) Product Page Views (Unique Devices) If these metrics are not available via the REST API, is there an alternative method to programmatically access or export them? Thank you very much in advance for your help and guidance.
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buildBundles relationship returns 403 "has no allowed operations defined" for Admin API key
Summary Every request to the buildBundles relationship of a build returns HTTP 403, regardless of the build's age or state, even with an Admin-role App Store Connect API key. This blocks access to buildBundleFileSizes, which I need to read the app's download/install size. Error response GET https://api.appstoreconnect.apple.com/v1/builds/{buildId}/buildBundles HTTP/1.1 403 Forbidden { "errors": [ { "status": "403", "code": "FORBIDDEN_ERROR", "title": "The given operation is not allowed", "detail": "The relationship 'buildBundles' has no allowed operations defined." } ] } Environment App Store Connect API (JWT, ES256) API key role: Admin (Team key) JWT payload contains only iss / iat / exp / aud (aud = "appstoreconnect-v1"), no scope field Organization account What works (same key, same token) GET /v1/builds?filter[app]={appId}&limit=5&sort=-uploadedDate → 200 OK GET /v1/apps/{appId}/builds → 200 OK GET /v1/appStoreVersions/{id}?include=app,build → 200 OK So the token itself is valid and can read builds and app store versions. What fails GET /v1/builds/{buildId}/buildBundles → 403 (above) Minimal reproduction (curl) 1) List builds — WORKS (200), returns valid build IDs curl -s -H "Authorization: Bearer $JWT" "https://api.appstoreconnect.apple.com/v1/builds?filter[app]=<APP_ID>&limit=1&sort=-uploadedDate" 2) Read buildBundles for that build — FAILS (403) curl -s -H "Authorization: Bearer $JWT" "https://api.appstoreconnect.apple.com/v1/builds/<BUILD_ID>/buildBundles" -> 403 FORBIDDEN_ERROR: "The relationship 'buildBundles' has no allowed operations defined." $JWT is an ES256 token, aud=appstoreconnect-v1, NO scope claim. Steps to reproduce Generate an ES256 JWT with an Admin-role key (no scope in payload). List builds for an app — succeeds, returns valid build IDs. For ANY returned build ID, GET /v1/builds/{buildId}/buildBundles — always 403. What I have already ruled out Role: the key is Admin, not Developer. Still 403. Build age/state: tested the newest build (uploaded today, processingState = VALID) and builds from several years ago — all return 403. JWT scope: the token has no scope claim (verified by decoding it), so it is not scope-restricted. Still 403. Token validity: the same token successfully reads /v1/builds and /v1/appStoreVersions. Malformed URL / double slash: I verified the request URL is exactly https://api.appstoreconnect.apple.com/v1/builds/{id}/buildBundles with a single slash after the host (no .com//v1). A related thread traced a 403 to a double-slash URL breaking a scoped token (https://developer.apple.com/forums/thread/820203), but that does not apply here: my URL is well-formed AND my token has no scope. Questions Is the buildBundles relationship (and buildBundleFileSizes) actually supported via the public App Store Connect API for organization accounts? If yes, what specific configuration (key type, role, account setting, or entitlement) is required to make GET /v1/builds/{id}/buildBundles return 200 instead of 403? Is there any alternative endpoint to retrieve a build's download/install size (the "size" Apple pushes to the developer, e.g. "206.6 MB, Wi-Fi required")? Thanks in advance.
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code Cloud export fails: Session Proxy unable to authenticate with App Store Connect (Code=1, response null)
Xcode Cloud builds fail at the export archive step. The critical log shows: Account "Session Proxy Provider": Unable to authenticate with App Store Connect Error Domain=DVTServicesSessionProviderCredentialITunesAuthenticationContextError Code=1 "(null)" And in DVTITunesSoftwareService.log: App Store Connect response failed with unknown failure; response (null); error (null) error: DVTServicesSessionProviderCredentialITunesAuthenticationContextError.proxy Environment: Xcode Cloud, iOS app, team type Individual (S43L28SVX2) What I have ruled out: Regenerated all DISTRIBUTION_MANAGED certificates (per thread 744683) — portal API is reachable, certs issued successfully Removed an obsolete App Groups entitlement that was causing a secondary error — that error is now gone All agreements accepted, no pending legal items Failure persists across multiple builds with identical symptoms The developer portal API responds correctly. The failure is isolated to the App Store Connect store configuration endpoint specifically, where the proxy returns response (null) — no HTTP response at all. This appears identical to thread https://developer.apple.com/forums/thread/810658 where Apple confirmed the root cause was a backend API permission issue for the team requiring an Apple-side fix. Support case 102857550486 was opened but redirected to admin support without technical investigation. Has anyone else hit this recently, or can an Apple engineer look at the backend state for this team?
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Signed updated Apple Developer agreement, but App Store Connect still blocks version creation
I’m running into an issue in App Store Connect where I’m being blocked from creating a new app version because it says I need to accept the latest Apple Developer Program License Agreement. However, I already accepted the agreement two days ago. When I go back to the agreements area, it appears that the agreement has been signed ("Issued June 18, 2026. Accepted June 24, 2026."), but the prompt still appears and continues preventing me from creating a new version. I’ve tried refreshing App Store Connect and checking again, but the issue is still happening. Has anyone else run into a delay where App Store Connect takes time to recognize the accepted agreement? Is there anything else I should check, or is this something that requires Apple Support to resolve? Thanks!
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Jul ’26
My Authenticator App is in 'Wating for Review' state since March 23, 2026
Hello Apple, I am looking for guidance regarding an app that has been waiting for review for an unusually long time. It's the first build and the app details are : App ID: 6771651289 App Title: Authenticator App Status: Waiting for Review Submission Date: March 23, 2026 Submission Type: First App Store Submission My app has remained in the "Waiting for Review" state since March 23, 2026, and I have not yet received any feedback, requests for additional information, or review outcome. I understand that review times can vary depending on workload and review requirements. However, the extended waiting for review period is causing a significant delay to my planned launch, and I would be grateful if the App Review Team could provide an update on the status of the review or advise whether any additional information is needed from my side. Thank you for your time and assistance. I appreciate the work of the App Review Team and look forward to your response. Kind regards, Sufyan
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Jun ’26
App waiting for review
Hello App Review Team, My app, SUB PREMIUM TV (Apple ID: 6769972609, Version 1.0), has been in “Waiting for Review” status for several days. I would like to confirm whether there is any issue with my submission or if any additional information is needed from me. Thank you for your time and assistance. Best regards, Babucarr Ngum
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Jun ’26
My Apple Developer Program membership wasn't activated after payment. And they're waiting for me to pay again.
Herkese merhaba, 19 Haziran 2026 tarihinde Apple Geliştirici Programı üyeliği satın aldım. Ödeme banka hesabımdan başarıyla tahsil edildi. 20 Haziran'da Apple'dan bir e-fatura ve siparişimin işleme alındağı söylemeden başka bir e-posta aldım. Ancak, Apple Developer hesabımda oturum açtığımda, hala “Enroll Today” düğmesini görüyorum. Hesabım ucretsiz bir geliştirici hesabına benziyor ve ucretli üyelik özelliklerine erişemiyorum. Satın alma işlemi için kullandığım Apple Hesabıyla oturum açtım. Üyelik ayrıca Apple Hesabımın abonelikler bölümünün altında da görünmüyor. Bu konuyu daha önce yaşayan var mı? Aktivasyon ne kadar sürdü ve bunu çözmek için ne yaptınız? Teşekkür ederim.
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Jun ’26
FB23259904 - com.musepianolab.piano3 Swift Playgrounds upload stuck
Bundle ID: com.musepianolab.piano3 Feedback Assistant: FB23259904 PROBLEM Cannot upload this app to App Store Connect from Swift Playgrounds on iPad Pro. Upload spinner runs 5+ minutes and never completes. "Upload succeeded" is never shown. Sometimes Swift Playgrounds shows: "Another upload is already in progress." Stopped and retried 5-6 times over 36+ hours. Changed build numbers. Restarted iPad, changed Wi-Fi, reinstalled Playgrounds. ISOLATION (important) Same iPad Pro, same Swift Playgrounds, same Apple Developer account: ANOTHER app uploads successfully Only com.musepianolab.piano3 fails App Store Connect state TestFlight shows only previously completed builds New upload attempts do NOT appear in TestFlight or Build Uploads No Processing builds visible Developer Support phone Told they can only see metadata, not upload queue status. Directed me to Feedback Assistant. REQUEST Please investigate and clear any stuck upload session for bundle ID com.musepianolab.piano3. Environment: Swift Playgrounds on iPad Pro (not Xcode). Small app bundle (~few MB).
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Jun ’26
Cannot submit to TestFlight Beta Review: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING (All agreements are Active)
Hi everyone, I am currently completely blocked from submitting my new app for TestFlight Beta Review (External Testing). The App Store Connect web interface fails to submit, and when I try to bypass the UI using the App Store Connect REST API to create a betaAppReviewSubmissions request, Apple's servers return the following 422 error: { "errors" : [ { "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } Here is what I have already checked and verified on my end: Agreements, Tax, and Banking: My "Paid Apps Agreement", "Free Apps Agreement", "U.S. Tax Forms", and "Bank Accounts" all clearly show as "Active" status. There are absolutely no pending banners or unaccepted agreements on developer.apple.com or appstoreconnect.apple.com. Apple Developer App: I logged into the official iOS Apple Developer app with the Account Holder ID, and there are no hidden agreements to accept there either. App Privacy: All data collection questions are answered, and the App Privacy section is fully Published. Test Information: All required Beta App Review details (Name, Email, Phone) are correctly filled. Export Compliance: My Info.plist includes <key>ITSAppUsesNonExemptEncryption</key><false/>, and the build attributes confirm it. It appears that my TestFlight beta contract has somehow become detached, bugged, or failed to provision on Apple's backend. Has anyone experienced this specific API error recently? Is there a way to force the system to re-provision the contract, or does this strictly require manual intervention from an Apple Engineer? Any guidance would be highly appreciated. Thanks!
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Jun ’26
App Store Connect Blank White Screen on Web / Error 2002 on Mobile App using same Apple ID
Hi everyone, I’m facing a frustrating loop trying to access App Store Connect and wanted to see if anyone else has encountered this or found a backend fix. The Problem: On Web (Chrome & Safari): When navigating to App Store Connect (specifically the Apps console or Users and Access), the page loads completely blank/white. On iOS App: Attempting to log into the official App Store Connect app using the exact same Apple ID results in a "Developer Account Required (Error 2002)" message. What I've already tried: Clearing browser cache, cookies, and using full Incognito/Private mode. Disabling all ad-blockers and extensions. Trying completely different devices (Mac and iPhone). Since it happens across all devices and browsers for the exact same account, it looks like a provisioning or synchronization bug on Apple's backend. Has anyone managed to resolve this without waiting weeks for senior engineering support? Any advice would be highly appreciated.
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Jun ’26
ITMS-90755: Invalid Binary
Hi, Recently our App is facing a generic error with no error details. This error is happening once Build has been successfully uploaded to AppStore Connect through Xcode Organiser. Steps followed while uploading the build: Archive the Build through Xcode Once Archive is successful, Distributing the App through Xcode Organiser using AppStore Connect distribution method. Build Uploaded successfully to AppStore Connect After 5 min we are receiving a email with below message Hello, We noticed one or more issues with a recent delivery for the following app: AppName App Apple ID 2121111 Version 3.6.9 Build 75 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90755: Invalid Binary - The following binaries in your app contains prohibited instructions: AppName.app/AppName. Remove the instructions from the binaries, rebuild and resubmit. Apple Developer Relations Solutions tried till now Updating Xcode to latest version of 16.4 Recreating new Distribution certificates and Provisioning Profiles Clearing DerivedData and cleaning Build Folder This issue seems to be occurring recently only since launch of Xcode 16.4 Other Device info Macbook Pro macOS: Sequoia 15.5 Xcode: 16.4
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Jun ’26
App stuck in Ready for Review state
Last week I've submitted a new update for review doing the standard procedure for iOS, Mac and Vision. When submitting them both the Mac and Vision App switched to Waiting for Review state but the iOS one got stuck in Ready for Review state. I've tried a few times canceling the submission and submitting again and it always gets stuck in the "Ready for Review" state. Under the App Review section shows as Waiting for Review but on the general page shows Ready for Review. I've tried using the App Store Connect the API and the same thing happens. Any suggestions how to fix this?
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2d
App Store Connect API Error
I get error while visiting People>Integration how do I fix it and what is the reason for this error?
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44
Activity
3d
App Store Connect Automation: API Data Mismatch and Alternative Approaches
Hello, We are currently working on a Robotic Process Automation (RPA) solution to automate the retrieval of Installs, Uninstalls and Crash Reports from App Store Connect. Initially, we planned to automate the process through the App Store Connect UI. However, due to Multi-Factor Authentication (MFA) requirements and related automation challenges, we explored the App Store Connect APIs as an alternative approach. While using the APIs, we have encountered the following issues: The Installs, Uninstalls, and Crash data returned by the APIs does not match the data displayed in the App Store Connect UI. The data retrieved through the APIs appears to be from an older reporting period (previous-to-previous week), while the UI displays more recent data. We created a report request using the "Ongoing" option and are using the generated report ID to retrieve Installs and Uninstalls data. However, the values still do not match those shown in the UI. We would appreciate guidance on the following: What could be causing the discrepancy between the App Store Connect API data and the data displayed in the UI? Are there any known data refresh delays, aggregation differences, or reporting latency between the APIs and the UI? Are we using the correct report type and approach to retrieve the latest available weekly metrics for Installs and Uninstalls? What are the recommended best practices for programmatically retrieving: Installs Uninstalls Crash Reports Additionally, is there any alternative approach for automating the retrieval of this data other than: UI-based automation that requires MFA, or App Store Connect APIs? Any guidance, recommendations, or documentation references would be greatly appreciated. Thank you for your support.
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5d
It says: "There are still screenshot uploads in progress." when submit a new build
I'm submitting a new version of my app, and after click "submit for Review", it show that: A few more items are needed in order to submit for review The items listed below are required for submission:There are still screenshot uploads in progress. I didn't met this problem before. Is that mean I haven't upload all the screenshot required or it's still uploading the screenshots to App Store Connect's server? Cause before there is a "save" button after you drag images to the screenshots area, now you don't. And I think I have uploaded all the screenshots needed and I waited a day to try submit again, still the same. What should I do?
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205
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90k
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6d
Unable to submit first auto-renewable subscription because existing SubscriptionGroupVersion is in unsupported legacy state
Hi everyone, I'm hoping someone from Apple or another developer has seen this before because I'm completely blocked from submitting my first auto-renewable subscription. Setup First app submission App version: 1.0 (Build 34) One auto-renewable subscription Five consumable IAPs Everything configured in App Store Connect StoreKit works correctly in TestFlight Subscription purchases complete successfully in TestFlight RevenueCat configuration has been verified Subscription review screenshot is uploaded and processed successfully Problem App Store Connect shows: "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." The draft contains: App Version 5 Consumable IAPs 1 Subscription When I submit through the App Store Connect API I receive: STATE_ERROR.SUBSCRIPTION_SUBMISSION_REQUIRES_GROUP_VERSION A subscription must be submitted with its subscription group version when the group has no prior approved version. That makes sense because this is my first subscription. However, when I attempt to create a subscription group version I receive: STATE_ERROR.ALREADY_EXISTS Version already exists. There is already an inflight version with id: bf2f7b5b-7fbd-44fc-9c67-af1297f3d76a So I then attempted to add that existing SubscriptionGroupVersion to the review submission. Apple responds with: STATE_ERROR.SUBSCRIPTION_GROUP_VERSION_NOT_SUPPORTED Subscription group version bf2f7b5b-7fbd-44fc-9c67-af1297f3d76a is using an older format that is not supported for review submission. Please update before submitting. and also: STATE_ERROR.SUBSCRIPTION_GROUP_VERSION_INVALID_STATE Subscription group version bf2f7b5b-7fbd-44fc-9c67-af1297f3d76a cannot be submitted. Only versions in Prepare for Submission or Developer Rejected can be submitted. The issue I'm now stuck because: Apple says I must submit a SubscriptionGroupVersion. Apple says one already exists. Apple will not allow me to create a replacement. Apple will not allow me to submit the existing one. Apple says the existing one is using an older format. I cannot find any way in App Store Connect to update, replace or delete this SubscriptionGroupVersion. Things I've already verified Build 34 is attached correctly. Subscription Product ID is correct. RevenueCat configuration is correct. StoreKit loads the subscription successfully. Purchases work in TestFlight. Subscription review screenshot exists and is COMPLETE. Localizations, pricing and availability are all configured. The issue occurs both in App Store Connect and when submitting via the App Store Connect API. Question Has anyone encountered this before? Is there a way to regenerate or migrate a SubscriptionGroupVersion into the new format from App Store Connect, or is this something Apple Developer Support has to reset on the backend? Any advice would be greatly appreciated. Thanks!
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286
Activity
6d
IAP Promotional Image Appears Broken in App Store Connect
Hello! After uploading a promotional image for an IAP, it appears broken in App Store Connect. We tested it with another app and encountered the same issue immediately after uploading. Could you please advise what might be causing this and how to fix it?
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182
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bundle id is missing when creating an app
I have two bundle ids, but they seems to be missing and I cant select anyone. this is why I cant create a new app.
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54
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56k
Activity
1w
The default message configured through the Retention Message API is not displayed to users
Hello, I have a problem with the Retention Message API. The default message is not displayed to users when they try to cancel their subscription in the device's Settings app. The API configuration was made with Revenue Request. The request to use this API was approved by Apple for our account. After configuring it for the Sandbox environment, everything worked as expected the image and text were displayed to users. Later, I applied the same configuration to the Production environment. I received the Approved status for the message, but after purchasing the subscription from the App Store, although I can see the subscription in Settings, the retention message is not displayed when I attempt to cancel it. I have tried different Apple accounts from different regions (both EU and non-EU) and tested from physical locations without using a VPN. Also, for clarification, we do not use real-time communication only the default retention message. For additional information: I also tried configuring this message from App Store Connect, as shown in WWDC 2026, but this section is not available under the Subscriptions category. When I deactivate and then reactivate the message, I notice that the deactivated state shows the text status "Waiting for sync (0/9)", while the active state shows "Approved". All other assets have an Approved state. In my case, the message is configured for all subscription types without any filters or other restrictions. What could be causing this problem, and how can I fix it? It seems that the issue is not on my side.
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1
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369
Activity
2w
App store Connect API using Python Package returns 401
from appstoreserverlibrary.api_client import AppStoreServerAPIClient, APIException from appstoreserverlibrary.models.Environment import Environment with open("AUTHKEYLOCATION" ,'rb') as f: private_key = f.read() key_id = "KEYID" issuer_id = "ISSUER_ID" bundle_id = "BUNDLEID" environment = Environment.SANDBOX client = AppStoreServerAPIClient(private_key, key_id, issuer_id, bundle_id, environment) class IosRTDN (APIView): #permission_classes = [ IsAuthenticated] def get(self,request): try: response = client.request_test_notification() print(response) return Response(response) except APIException as e: return Response({ 'error': str(e) }) Using this implementation of the python package from here, it still get a 401 response, from what i see from other implementation ie: JWT, you need a timestamp do you need timestamp too in this case, and where should i put it then?
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175
Activity
2w
App Store Connect Metrics via REST API
I hope this message finds you well. I’m reaching out to ask whether specific App Store Connect metrics available in the App Analytics dashboard can also be accessed via the App Store Connect REST API. I have reviewed the official API documentation, but I couldn’t find confirmation regarding the metrics listed below. Could you kindly clarify if the following metrics are available through the REST API? And if so, could you point me to the relevant endpoints or documentation? From the "Usage" group: Installations (Opt-in only) Active Devices Deletions (Uninstalls) From the "App Store" group: Impressions (Unique Devices) Product Page Views (Unique Devices) If these metrics are not available via the REST API, is there an alternative method to programmatically access or export them? Thank you very much in advance for your help and guidance.
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4
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654
Activity
3w
buildBundles relationship returns 403 "has no allowed operations defined" for Admin API key
Summary Every request to the buildBundles relationship of a build returns HTTP 403, regardless of the build's age or state, even with an Admin-role App Store Connect API key. This blocks access to buildBundleFileSizes, which I need to read the app's download/install size. Error response GET https://api.appstoreconnect.apple.com/v1/builds/{buildId}/buildBundles HTTP/1.1 403 Forbidden { "errors": [ { "status": "403", "code": "FORBIDDEN_ERROR", "title": "The given operation is not allowed", "detail": "The relationship 'buildBundles' has no allowed operations defined." } ] } Environment App Store Connect API (JWT, ES256) API key role: Admin (Team key) JWT payload contains only iss / iat / exp / aud (aud = "appstoreconnect-v1"), no scope field Organization account What works (same key, same token) GET /v1/builds?filter[app]={appId}&limit=5&sort=-uploadedDate → 200 OK GET /v1/apps/{appId}/builds → 200 OK GET /v1/appStoreVersions/{id}?include=app,build → 200 OK So the token itself is valid and can read builds and app store versions. What fails GET /v1/builds/{buildId}/buildBundles → 403 (above) Minimal reproduction (curl) 1) List builds — WORKS (200), returns valid build IDs curl -s -H "Authorization: Bearer $JWT" "https://api.appstoreconnect.apple.com/v1/builds?filter[app]=<APP_ID>&limit=1&sort=-uploadedDate" 2) Read buildBundles for that build — FAILS (403) curl -s -H "Authorization: Bearer $JWT" "https://api.appstoreconnect.apple.com/v1/builds/<BUILD_ID>/buildBundles" -> 403 FORBIDDEN_ERROR: "The relationship 'buildBundles' has no allowed operations defined." $JWT is an ES256 token, aud=appstoreconnect-v1, NO scope claim. Steps to reproduce Generate an ES256 JWT with an Admin-role key (no scope in payload). List builds for an app — succeeds, returns valid build IDs. For ANY returned build ID, GET /v1/builds/{buildId}/buildBundles — always 403. What I have already ruled out Role: the key is Admin, not Developer. Still 403. Build age/state: tested the newest build (uploaded today, processingState = VALID) and builds from several years ago — all return 403. JWT scope: the token has no scope claim (verified by decoding it), so it is not scope-restricted. Still 403. Token validity: the same token successfully reads /v1/builds and /v1/appStoreVersions. Malformed URL / double slash: I verified the request URL is exactly https://api.appstoreconnect.apple.com/v1/builds/{id}/buildBundles with a single slash after the host (no .com//v1). A related thread traced a 403 to a double-slash URL breaking a scoped token (https://developer.apple.com/forums/thread/820203), but that does not apply here: my URL is well-formed AND my token has no scope. Questions Is the buildBundles relationship (and buildBundleFileSizes) actually supported via the public App Store Connect API for organization accounts? If yes, what specific configuration (key type, role, account setting, or entitlement) is required to make GET /v1/builds/{id}/buildBundles return 200 instead of 403? Is there any alternative endpoint to retrieve a build's download/install size (the "size" Apple pushes to the developer, e.g. "206.6 MB, Wi-Fi required")? Thanks in advance.
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3w
code Cloud export fails: Session Proxy unable to authenticate with App Store Connect (Code=1, response null)
Xcode Cloud builds fail at the export archive step. The critical log shows: Account "Session Proxy Provider": Unable to authenticate with App Store Connect Error Domain=DVTServicesSessionProviderCredentialITunesAuthenticationContextError Code=1 "(null)" And in DVTITunesSoftwareService.log: App Store Connect response failed with unknown failure; response (null); error (null) error: DVTServicesSessionProviderCredentialITunesAuthenticationContextError.proxy Environment: Xcode Cloud, iOS app, team type Individual (S43L28SVX2) What I have ruled out: Regenerated all DISTRIBUTION_MANAGED certificates (per thread 744683) — portal API is reachable, certs issued successfully Removed an obsolete App Groups entitlement that was causing a secondary error — that error is now gone All agreements accepted, no pending legal items Failure persists across multiple builds with identical symptoms The developer portal API responds correctly. The failure is isolated to the App Store Connect store configuration endpoint specifically, where the proxy returns response (null) — no HTTP response at all. This appears identical to thread https://developer.apple.com/forums/thread/810658 where Apple confirmed the root cause was a backend API permission issue for the team requiring an Apple-side fix. Support case 102857550486 was opened but redirected to admin support without technical investigation. Has anyone else hit this recently, or can an Apple engineer look at the backend state for this team?
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893
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3w
Signed updated Apple Developer agreement, but App Store Connect still blocks version creation
I’m running into an issue in App Store Connect where I’m being blocked from creating a new app version because it says I need to accept the latest Apple Developer Program License Agreement. However, I already accepted the agreement two days ago. When I go back to the agreements area, it appears that the agreement has been signed ("Issued June 18, 2026. Accepted June 24, 2026."), but the prompt still appears and continues preventing me from creating a new version. I’ve tried refreshing App Store Connect and checking again, but the issue is still happening. Has anyone else run into a delay where App Store Connect takes time to recognize the accepted agreement? Is there anything else I should check, or is this something that requires Apple Support to resolve? Thanks!
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196
Activity
Jul ’26
My Authenticator App is in 'Wating for Review' state since March 23, 2026
Hello Apple, I am looking for guidance regarding an app that has been waiting for review for an unusually long time. It's the first build and the app details are : App ID: 6771651289 App Title: Authenticator App Status: Waiting for Review Submission Date: March 23, 2026 Submission Type: First App Store Submission My app has remained in the "Waiting for Review" state since March 23, 2026, and I have not yet received any feedback, requests for additional information, or review outcome. I understand that review times can vary depending on workload and review requirements. However, the extended waiting for review period is causing a significant delay to my planned launch, and I would be grateful if the App Review Team could provide an update on the status of the review or advise whether any additional information is needed from my side. Thank you for your time and assistance. I appreciate the work of the App Review Team and look forward to your response. Kind regards, Sufyan
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186
Activity
Jun ’26
App waiting for review
Hello App Review Team, My app, SUB PREMIUM TV (Apple ID: 6769972609, Version 1.0), has been in “Waiting for Review” status for several days. I would like to confirm whether there is any issue with my submission or if any additional information is needed from me. Thank you for your time and assistance. Best regards, Babucarr Ngum
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346
Activity
Jun ’26
My Apple Developer Program membership wasn't activated after payment. And they're waiting for me to pay again.
Herkese merhaba, 19 Haziran 2026 tarihinde Apple Geliştirici Programı üyeliği satın aldım. Ödeme banka hesabımdan başarıyla tahsil edildi. 20 Haziran'da Apple'dan bir e-fatura ve siparişimin işleme alındağı söylemeden başka bir e-posta aldım. Ancak, Apple Developer hesabımda oturum açtığımda, hala “Enroll Today” düğmesini görüyorum. Hesabım ucretsiz bir geliştirici hesabına benziyor ve ucretli üyelik özelliklerine erişemiyorum. Satın alma işlemi için kullandığım Apple Hesabıyla oturum açtım. Üyelik ayrıca Apple Hesabımın abonelikler bölümünün altında da görünmüyor. Bu konuyu daha önce yaşayan var mı? Aktivasyon ne kadar sürdü ve bunu çözmek için ne yaptınız? Teşekkür ederim.
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131
Activity
Jun ’26
FB23259904 - com.musepianolab.piano3 Swift Playgrounds upload stuck
Bundle ID: com.musepianolab.piano3 Feedback Assistant: FB23259904 PROBLEM Cannot upload this app to App Store Connect from Swift Playgrounds on iPad Pro. Upload spinner runs 5+ minutes and never completes. "Upload succeeded" is never shown. Sometimes Swift Playgrounds shows: "Another upload is already in progress." Stopped and retried 5-6 times over 36+ hours. Changed build numbers. Restarted iPad, changed Wi-Fi, reinstalled Playgrounds. ISOLATION (important) Same iPad Pro, same Swift Playgrounds, same Apple Developer account: ANOTHER app uploads successfully Only com.musepianolab.piano3 fails App Store Connect state TestFlight shows only previously completed builds New upload attempts do NOT appear in TestFlight or Build Uploads No Processing builds visible Developer Support phone Told they can only see metadata, not upload queue status. Directed me to Feedback Assistant. REQUEST Please investigate and clear any stuck upload session for bundle ID com.musepianolab.piano3. Environment: Swift Playgrounds on iPad Pro (not Xcode). Small app bundle (~few MB).
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164
Activity
Jun ’26
Cannot submit to TestFlight Beta Review: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING (All agreements are Active)
Hi everyone, I am currently completely blocked from submitting my new app for TestFlight Beta Review (External Testing). The App Store Connect web interface fails to submit, and when I try to bypass the UI using the App Store Connect REST API to create a betaAppReviewSubmissions request, Apple's servers return the following 422 error: { "errors" : [ { "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] } Here is what I have already checked and verified on my end: Agreements, Tax, and Banking: My "Paid Apps Agreement", "Free Apps Agreement", "U.S. Tax Forms", and "Bank Accounts" all clearly show as "Active" status. There are absolutely no pending banners or unaccepted agreements on developer.apple.com or appstoreconnect.apple.com. Apple Developer App: I logged into the official iOS Apple Developer app with the Account Holder ID, and there are no hidden agreements to accept there either. App Privacy: All data collection questions are answered, and the App Privacy section is fully Published. Test Information: All required Beta App Review details (Name, Email, Phone) are correctly filled. Export Compliance: My Info.plist includes <key>ITSAppUsesNonExemptEncryption</key><false/>, and the build attributes confirm it. It appears that my TestFlight beta contract has somehow become detached, bugged, or failed to provision on Apple's backend. Has anyone experienced this specific API error recently? Is there a way to force the system to re-provision the contract, or does this strictly require manual intervention from an Apple Engineer? Any guidance would be highly appreciated. Thanks!
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575
Activity
Jun ’26
App Store Connect Blank White Screen on Web / Error 2002 on Mobile App using same Apple ID
Hi everyone, I’m facing a frustrating loop trying to access App Store Connect and wanted to see if anyone else has encountered this or found a backend fix. The Problem: On Web (Chrome & Safari): When navigating to App Store Connect (specifically the Apps console or Users and Access), the page loads completely blank/white. On iOS App: Attempting to log into the official App Store Connect app using the exact same Apple ID results in a "Developer Account Required (Error 2002)" message. What I've already tried: Clearing browser cache, cookies, and using full Incognito/Private mode. Disabling all ad-blockers and extensions. Trying completely different devices (Mac and iPhone). Since it happens across all devices and browsers for the exact same account, it looks like a provisioning or synchronization bug on Apple's backend. Has anyone managed to resolve this without waiting weeks for senior engineering support? Any advice would be highly appreciated.
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260
Activity
Jun ’26
ITMS-90755: Invalid Binary
Hi, Recently our App is facing a generic error with no error details. This error is happening once Build has been successfully uploaded to AppStore Connect through Xcode Organiser. Steps followed while uploading the build: Archive the Build through Xcode Once Archive is successful, Distributing the App through Xcode Organiser using AppStore Connect distribution method. Build Uploaded successfully to AppStore Connect After 5 min we are receiving a email with below message Hello, We noticed one or more issues with a recent delivery for the following app: AppName App Apple ID 2121111 Version 3.6.9 Build 75 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90755: Invalid Binary - The following binaries in your app contains prohibited instructions: AppName.app/AppName. Remove the instructions from the binaries, rebuild and resubmit. Apple Developer Relations Solutions tried till now Updating Xcode to latest version of 16.4 Recreating new Distribution certificates and Provisioning Profiles Clearing DerivedData and cleaning Build Folder This issue seems to be occurring recently only since launch of Xcode 16.4 Other Device info Macbook Pro macOS: Sequoia 15.5 Xcode: 16.4
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Jun ’26