New Build Not Showing up in Testflight App

App Store Distribution & Marketing TestFlight TestFlight

captainstudly OP

Created Jun ’18

Replies 51

Boosts 3

Views 104k

Participants 51

I have released a new build on Testflight and have received the email to start testing.

However, when I open the testflight app on the phone, the new version is not listed.

So I tried uploading another build with a new version number, yet the outcome was the same.

I have tried this same procedure with another tester and they are seeing the same thing on their phone. They get the email to start testing, but the new version is not listed in the testflight app.

What could be the reason for this?

I am using xCode 9.4

hdfa OP

Apr ’21

Same problem.

CRATE Engineering OP

Apr ’21

For me, the following worked:

In my Info.plist, I added a new row (Boolean type) with the following key / value:

App Uses Non-Exempt Encryption / NO

Louis Phz OP

Apr ’21

I tried to add new key App Uses Non-Exempt Encryption / NO into plist file and not worked.

hoomweb OP

May ’21

same problem........

prettydev OP

Jun ’21

Please check your email. Apple sent details for the failure reason.

bellafkb OP

Jun ’21

remove testers from TestFlight and add them again. The testers get new invitation that works this time.

AlexKhl OP

Jul ’21

The same problem. After AppCenter distribution to the TestFlight there is no any new build there

prabakaranmuthusamy OP

Aug ’21

I'm facing this issue after refreshing the TestFlight page, anyone getting like for me

milofieldsCVA OP

Aug ’21

Have a user with the same issue. User says his icloud storage is full. Sounds like this might my culprit if this helps you.

marketally OP

Sep ’21

Fix this Apple. It was quick and now it shows released but takes hours for the devices to see it.

kakaruchi OP

Sep ’21

I am facing same problem. Does anyone have any fix ?

billybogz OP

Nov ’21

Same issue here

wesley194 OP

Nov ’21

Can't find my uploaded build

Dawud OP

Nov ’21

it happens sometimes , to fix it

Add an individual tester to this specific build. ( even of you are in group tester ) add it as individual

its work with me

Indira_Aman OP

Dec ’21

for me worked this way:

remove Testflight app from iPhone;
open link from email on browser and copy the invite code;
download Testflight app again to phone and paste code.

nvalakunde OP

Nov ’22

I solved the issue by following steps

Removing all the Internal Testers from app store.
Add Internal Tester it will generate new Invitation on email
Ask User to Accept Invitation

mavdew OP

Nov ’22

Hi, make sure your app passed to "Testing" stage, once it is there - all tester groups will get email notifications and the build will appear in the TestFlight app. Screenshot 2022-11-30 at 21.28.15.png

adecool OP

Jun ’23

I had the same problem, but it turns out the answer was patience. After 10 minutes the app picked up the new build and let me download it.

GARAMANI OP

Jul ’23

The solution that worked for me was: Cancel Testing the last removed version and open TestFlight again.

DeveloperForumUser OP

Aug ’23

What worked for me was completely removing the user from the app and then adding them again. I did this by deleting the group they were in and selecting "remove completely from app". This will remove them from any other group that they were added to. After that I created a new group and added them in as new tester.

Macjohn OP

Nov ’24

Same here.

bartonsmith OP

Feb ’25

Same happening to me as well. Testers get the email saying the latest version is available in TestFlight, but then TestFlight shows a prior build. Brand new testers in the group (who have never installed a build before) receive the correct version while everyone else receives the old version.

SinaM OP

Mar ’25

Im affected now new build is not showing up

attafitamim OP

Mar ’25

Having the same issue, 22 of our testers didn't receive the updates we posted today from 2 separate apps. 26.03.2025

steve_neal OP

Mar ’25

Same provblem here.... cannot see new builds in TestFlight.