TestFlight

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Use TestFlight in App Store Connect to invite and manage beta testers for iOS, iPadOS, tvOS, and watchOS apps. Discuss questions here and share app builds publicly via TestFlight under the Community topic.

TestFlight Documentation

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Unable to Download Apps via TestFlight - "The requested app is not available or doesn't exist" Error
Hi everyone I recently build an app and deployed it through app store connect and testet it on TestFlight. Everything worked fine up until build 1.0.3. Since then I have not been able to install the app on my phone through TestFlight - even though build and submission runs through successfully on eas, expo and app store. I have tried deleting and reinstalling the TestFlight from my phone. removing and adding back myself as tester. checking logs and commits from the shift from build 1.0.3 to build 1.0.4. I can see I changed "name" and "slug", so I tried removing the app from app store connect and added a new one with new build and submission. Ran through successfully but still could not install the app through TestFlight on my iPhone. I have also tried reaching out to Apple Developer Support, but I have not heard from them. Has anyone tried something similar?
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How can I provide free test accounts for mobile games reviewers?
I want to provide free test accounts so that mobile games reviewers can play my iOS game for free. They should be able to make in-app purchases(consumables) without any charges. I don´t know how to create the free test accounts. Is it necessary that my iOS game is already published in the Apple App Store before I can provide test accounts for mobile games reviewers? Or is it necessary to let the reviewers play my game while it is still in TestFlight? If yes, should I ask them to give me there email address so that I can add it to my Sandbox accounts? My game was not yet released in the App Apple Store. It´s only available on TestFlight.
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422 error when submit TestFlight Beta Review
When I submit the app to TestFlight beta review I get the error show on UI. (I filled all filed info in Beta Infomation) There was an error processing your request. Please try again later I was inspected Safari to see the detailed error and I got the below error. Failed to load resource: the server responded with a status of 422 () and the detailed javascript error componentStack: undefined errorCode: undefined message: "API Response Error: TF_BETA_APP_REVIEW_RESPONSE" stackTrace: "status code: 422 --- api correlation key: NZEKCTWMNANXDZVTRD3V4GNE3U" Anyone can tell me the problem and how to fix it. Many Thanks.
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TestFlight Build has been stuck in waiting for review for 6 days
I'm just looking for help/guidance on what if something I did wrong in my build submission? The first test flight build I submitted went through in about 1 day, 2 build updates after that went through and were deployed for my test flight participants each in less than 24 hours. The last build I have submitted has been 6 days now. I have had to submitted multiple builds and cancel a few of them as I keep making progress on my app. I have submitted a ticket for assistance, and called the help number. Thank you in advance for any help. I appreciate the community.
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App stuck in
Hello, My app RecipePop seems to be stuck in the App Review process and I’m trying to understand if something might be wrong with the submission. App ID (Apple ID): 6758273317 Timeline: I have been submitting versions for a week and they remain in "Waiting for Review" for days.. Please help review this submission as soon as possible! My users are currently facing a bug that should have been fixed in this version. Any guidance would be greatly appreciated. Thank you.
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Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
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Processed internal TestFlight builds fail to install: “The requested app is not available or doesn’t exist”
Hi, I’m seeing a strange TestFlight issue. My builds process successfully in App Store Connect, appear in TestFlight, and are assigned to internal testers, but installation fails immediately with: “The requested app is not available or doesn’t exist.” What I’ve verified: • builds are processed/completed • apps are visible in TestFlight • internal tester groups are configured • agreements/banking/tax are active This affects multiple apps in the same developer account. The issue started after adding a widget extension and moving to a new Swift-based workflow, so I’m trying to isolate whether this is: • signing/provisioning/entitlements • widget extension misconfiguration • or a backend issue on Apple’s side I’ve already contacted Apple Developer Support and submitted Feedback Assistant reports. Has anyone seen this exact behavior before?
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TestFlight installation failing across multiple apps – “The requested app is not available” (Account-level issue?)
Hello, I am experiencing a persistent TestFlight installation issue affecting multiple unrelated apps under the same Apple Developer account. For all affected apps: Builds upload successfully to App Store Connect Processing completes normally Builds appear in TestFlight Internal and external testing can be enabled Public links generate correctly However, when attempting to install the app via TestFlight, the installation fails with the error: “The requested app is not available or doesn’t exist.” This occurs: For internal testers For external testers Across different Apple IDs Across different devices With newly created apps After incrementing build numbers After re-uploading builds After signing out/in of TestFlight After regenerating provisioning profiles After creating entirely new app entries The issue currently affects: • TubeChat AI – Apple ID 6752591427 • Vibex – Apple ID 6756860663 • vigilAI – Apple ID 6757738356 Since multiple unrelated apps are impacted in the same way, this appears to be an account-level or App Store Connect backend issue rather than a code signing or project configuration problem. Has anyone encountered a similar situation where TestFlight distribution fails across all apps within a developer account? Any guidance would be greatly appreciated.
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TestFlight install fails with “The requested app is not available or doesn’t exist” after successful upload (Flutter app)
Hello, I’m facing an issue installing my app from TestFlight on a physical iPhone device. App & Environment App: Desi Charades Framework: Flutter Distribution: TestFlight Build status: Upload completed Device: iPhone 7+ iOS version: 15.6 Tester type: Internal Apple Developer Program: Paid account Issue Description After uploading a build successfully to App Store Connect and adding it to TestFlight, the app appears in TestFlight with the Install button. However, when I tap Install, I receive the following error on the device: “Could not install Desi Charades App. The requested app is not available or doesn’t exist.” The build is visible in TestFlight, but installation fails immediately. Upload Warnings During archive upload, App Store Connect shows the following warnings: Upload Symbols Failed The archive did not include a dSYM for: ffmpegkit.framework libavcodec.framework libavdevice.framework The app uses ffmpeg-kit (Flutter plugin), which ships precompiled frameworks. Steps Already Checked Build shows in TestFlight Build added to test group Tester is assigned correctly Correct Apple ID signed in on device Device restarted Waited for processing to complete App Store availability set to “All Countries or Regions” Questions Can missing dSYM files for ffmpeg-kit frameworks cause TestFlight install failures? Are there additional TestFlight availability or processing checks that could cause this error? Is this error related to TestFlight build propagation or caching on Apple’s side? Any guidance on what could cause TestFlight to show the app but fail installation would be appreciated. Thank you.
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"Testflight is currently unavailable" message for all users
Starting today, we have been seeing this error message. This is a blocker for my team and any help is appreciated Things I've investigated: Testflight Apple status page is green Our signing certificate is valid/ unexpired Provisioning profile is valid/ unexpired There are no pending Apple account agreements Doesn't seem to matter if user also is a member of my company's Apple Business Manager developer team Cellular data is turned off Date/ time is correct User was unable to install app using a personal gmail account and unregistered device User was able to use Testflight to install a third-party app outside of our corporate account Uninstalling/ reinstalling Testflight didn't help
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tvOS TestFlight app stuck in "Waiting for Review" for 4 days
Posting this wondering anyone from App Review may be able to help. I submitted two builds for External TestFlight builds. My iOS build got approved within a day, but my tvOS version is still stuck in "waiting for review" for four days now. Wondering if there's anything I can do, perhaps remove from review and re-upload a new build or will this effectively remove me from a queue? Many thanks in advance. I'm unable to find a submission ID for this as I assume they're not available for TestFlight reviews?
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TestFlight is unavailable. Try again.
I am a beta tester. I successfully tested an app this week. However, a different app, by a different developer is generating the “TestFlight is unavailable. Try again” error. I have force closed, and then deleted the TF app, and restarted A16 iPad running 26.3.1 iPadOS, then redownloaded to no effect. I have worked with an Apple Senior Support advisor, and found no network, Apple ID problems on my end after troubleshooting for nearly 2 hours. The developer tried emailing me the link - didn’t work. Now, update builds by developer are now showing the same error on other beta testers iPads, - however, one tester can download the app for beta testing on an iPad Pro M4. The app will download to my phone as well as others´ phones, running current update, but not my iPad. I changed my Apple ID password, reset my network, and nothing works.
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macOS builds stuck in "Processing" since March 5
Hi everyone, We are facing a critical blocker with our macOS app processing. Since March 5, 2026, every single build we have uploaded (8 builds total) has been stuck in the "Processing" state for over 4 days. For our project, due to the large binary size, processing usually takes about 4 to 6 hours normally. However, we now have a long queue of builds that haven't transitioned to "Ready to Submit" for up to 80+ hours. Stuck Builds List: 1.0.0 (444): Mar 8, 3:09 PM (Processing) 1.0.0 (443): Mar 8, 5:36 AM (Processing) 1.0.0 (440): Mar 7, 6:37 AM (Processing) 1.0.0 (438): Mar 6, 5:01 PM (Processing) 1.0.0 (434): Mar 6, 12:04 AM (Processing) 1.0.0 (433): Mar 5, 6:26 PM (Processing) 1.0.0 (432): Mar 5, 10:51 AM (Processing) 1.0.0 (431): Mar 5, 6:11 AM (Processing) (Note: The last successful build was 1.0.0 (429) on March 4, which processed within the expected 6-hour window.) There have been no changes to our project settings, Info.plist, or entitlements since the last successful build. This is completely halting our scheduled update release. Is anyone else experiencing a similar backlog with large macOS binaries? Or is there a known issue with the App Store Connect pipeline for the macOS platform recently? Any help or investigation from Apple engineers would be greatly appreciated. (Feedback ID: FB22156358)
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TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.
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visionOS TestFlight Error: "The requested app is not available or doesn't exist" on Install (Internal Testing)
Hi everyone, I’m encountering a persistent issue with a visionOS app distributed through TestFlight for internal testing. The Problem: I have successfully archived and distributed the build as an Internal Test. The testers (including myself) received the invitation, accepted it, and the app is visible in the TestFlight app on Apple Vision Pro. However, the moment we click the "Install" button, an alert pops up saying: "The requested app is not available or doesn't exist." Context: Platform: visionOS (Targeting Vision Pro). App History: This is an ongoing project where the last distribution was about 5 months ago. The app has never been submitted for formal App Review or public release; it has only been used for TestFlight. Account Status: All agreements (including the Paid Applications Agreement) are active and in effect. What I have tried (but did not work): Re-uploading builds: Increased both version and build numbers and re-archived. Resetting Test Groups: Deleted the existing internal testing group, waited, and created a new group to re-invite testers. Tester Association: Removed all testers and re-added them to force a new invitation email. Device-side: Signed out and back into "Media & Purchases" on the Vision Pro. Key Observation: To determine if it was a project-level configuration error, I created a completely new App Identifier (Bundle ID) for the same project code and uploaded it as a new app record. In this case, TestFlight worked perfectly, and I could install the app without any issues. This leads me to believe that the original Bundle ID is stuck in some kind of "detached" or "stale" state on the App Store Connect backend. Has anyone experienced a specific Bundle ID being "corrupted" in the TestFlight system after a period of inactivity? Is there a way to force a full reset of the TestFlight status for an existing app record, or is this a backend bug that only Apple Support can resolve? Any insights or workarounds would be greatly appreciated.
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How can I use my sandbox account to test in-app purchases?
I have created and verified a new sandbox account in Users and Access. Now I want to test my in-app purchases with this account on my iPad Air in my iOS game. I have already uploaded a build to TestFlight. Then I have downloaded and installed my game from TestFlight on my iPad Air. How can I login on my iPad Air with my new sandbox account to test my in-app purchases in my game?
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TestFlight Invitation Not Working
I removed TestFlight app from old device (email is no where exists in AppStore connect in Testers) which has different email than my AppStoreConnect email. Now I am trying to get invitation to the device which has same email as my AppStoreConnect, but keep getting -> Couldn't Load App The apple Account you're currently signed in with, , doesn't match the one assiciated to this invitation. You can sign in to TestFlight with original Apple Account, , or request a ne…. Where as all other apps in the AppStore connect shows up fine in the TestFlight using appstore connect email. Followed all the reset & settings mentioned but no luck so far.
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