Active subscribers in-app-purchase

Question

Created Nov ’15

Replies 3

Boosts 0

Views 4.9k

Participants 4

Apologies if this question has an obvious answer, but dozens of Google and Stack Overflow searches haven't brought me any closer to the answer :disappointed:

We have an iOS app that uses In-App Purchase to allow users to sign up for a subscription. This subscription automatically bills monthly. In iTunes Connect I can see the total number of subscription transactions being processed each month, but I can't see how many subscribers we're adding / retaining.

Ideally, we'd like to be able to see:

- Total number of active subscribers
- Number of new subscribers in this period

- Number of cancellations in this period

Any ideas on how to find this info - either from iTunes Connect or a third-party solution (actually I also use App Annie).

Regards

Boost

Answer 1

Kandy OP

Dec ’15

On the Sales and Trends screen there is Top Content in the upper left hand corner. Click on Reports. It will provide 3 options. The Magazines & Newspapers Detailed Sales Report will provide you with the information as it pertains to new subscribers and renewals for the period.

1

Answer 2

sarahlouise OP

Jan ’22

Is there an answer to this question? I'm also struggling to find it

1

Answer 3

JozkoFazulka OP

May ’23

That's a valid question but I'm not sure Apple provides a solution in this case.

0