hello apple, I have sent more than one e-mail to respond to a problem that occurred to me when uploading a new application. But there was no response to any e-mail that you received from me, and I do not know what the problem is. I explained the problem through e-mails, but I do not know how to communicate with you directly if possible.
Delay in responding to emails
Who exactly did you email?
If you describe your problem here, someone may be able to help.
Thank you for your reply, I do not know whether you are from the technical support of Apple developers or not, but I have a company and we produce a lot of applications in the Apple Store and we encountered an application that was rejected more than once by Apple and the reason was for a previous problem that was solved, and I write that the problem has been solved and I attach a number to them The case was also sent to them by email, but there is no solution. We put this matter in great embarrassment with our customers because it was not resolved for two months.
I do not know whether you are from the technical support of Apple developers or not
Not. Apple people have different icons next to their names.
... application that was rejected more than once by Apple and the reason was for a previous problem that was solved, and I write that the problem has been solved ...
When you've solved the problem, you need to re-submit the app to App Review for them to consider again. You can't initiate this just by emailing someone.
Presumably they believe that the problem is not resolved.
Just telling them that it is resolved is not sufficient, they need to actually see that it is resolved when they use the app.