Cannot connect to Apple Store Connect

Question

myteka OP

Created Jun ’24

Replies 2

Boosts 1

Participants 3

I have an active developer account, but I cannot connect to Apple Store Connect.

I was able thought to go to Certificates and create them.

When I click on Apps and I am redirected to Apple Store Connect, I need to sign in again and when I do that I get the message below...

"To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect."

I have already made 2 support tickets but I have yet to receive an anwser.

Any thoughts? Does anyone had the same issue?

Boost

Answer 1

support_onekanal OP

Oct ’24

Were you able to solve this issue? I am facing the same issue here.

1

Answer 2

Ann61 OP

Aug ’25

NOBODY WILL HELP REMOVE THIS UNKNOWN UNAUTHORIZED IT MANAGER PROFILE THATS RESTRICTED LOGGING INTO THE APPS! I AM SO DISGUSTED WITH THIS I HAVE CONTACTED FCC AND IN SEARCH OF AN ATTORNEY THAT WILL GIVE ME THE NEXT STEPS LEGAL OPTION!! THIS IS A VERY SERIOUS PRIVACY AND SECURITY ISSUE AND APPLE REFUSES TO RESOLVE THE PROBLEMS!! I HAVE NEVER ENROLLED MY PERSONAL APPLE ID OR MY PERSONAL DEVICE IN ANY IT MANAGEMENT, CORPORATION OR OTHERWISE! I PURCHASED MY IPHONE FOR PERSONAL USE AND CREATED A PERSONAL APPLE ID! I BOUGHT THE IPHONE FROM METROPCS STORE AND IT WAS SUPPOSED TO BE BRAND NEW SO HOW DID MY IPHONE AND APPLE ID GET ENROLLED TO A IT MANAGER WITHOUT MY CONSENT OR KNOWLEDGE??

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