DPLA notification [Urgent help please]

Question

MenoM3ayPP OP

Created Dec ’24

Replies 3

Boosts 0

Participants 4

Hey everyone,

I just got this email, and I’m confused because I haven’t made any changes to my apps or hired anyone for reviews. I really value my Apple Developer account and don’t engage in any activities like this.

Does anyone know how to figure out what happened? The niche I’m in has a lot of competitors who might try to sabotage others. Any advice on what I can do to resolve this quickly?

Here’s the email for context: We're writing to inform you that your company isn't in compliance with the Apple Developer Program License Agreement (DPLA).

Section 11.2 (Termination) states:

(g) if You engage, or encourage others to engage, in any misleading, fraudulent, improper, unlawful or dishonest act relating to this Agreement, including, but not limited to, misrepresenting the nature of Your Application (e.g., hiding or trying to hide functionality from Apple’s review, falsifying consumer reviews for Your Application, engaging in payment fraud, etc.).

Be aware that manipulating App Store chart rankings, user reviews or search index may result in the loss of your developer program membership.

Please address this issue promptly.

Thanks!

Boost

Answer 1

endecotp OP

Dec ’24

Posts like yours appear here on the forum quite frequently, and I don't recall anyone ever reporting that they managed to save their account from termination. Now that could be because people are rude and lazy and don't bother to post when that happens. Or it could be that once "the algorithm says NO", you really cannot fix it. Or, maybe I just don't remember the stories with the happy outcomes. @MenoM3ayPP, do us all a favour and report back!

Apple reported that they had terminated 428,000 developer accounts "for fraud" in 2022:

https://www.apple.com/uk/newsroom/2023/05/app-store-stopped-more-than-2-billion-in-fraudulent-transactions-in-2022/

Yes, almost half a million accounts. Presumably you are one of those for 2024.

Remember everyone, make sure you have another job that will pay your mortgage when Apple takes away your App Store income. Make sure you still have non-Apple skills on your CV that you can revery to quickly.

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Answer 2

MSalah OP

Dec ’24

Thanks for sharing your perspective—it’s definitely sobering to see just how many accounts are impacted by these terminations. I can’t speak for others, but what I’ve figured out so far is that responding to Apple’s emails in a polite and detailed manner seems to encourage them to share more context. I truly appreciate the explanations they’ve provided so far, as it’s given me at least some direction to investigate further.

For now, my focus is on trying to get a clearer insight into what’s going on and addressing any issues head-on. I know the odds might be slim, but I owe it to myself and my team to give it my best shot. I’ll definitely update this thread with any progress—I hope it can be helpful for others who might find themselves in a similar situation.

Thanks again for the input—it’s a good reminder to stay proactive and diversify skills!

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Answer 3

millar5001 OP

Apr ’25

Hey what was the outcome?

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