How long do appeals take?

Question

Demonix77 OP

Created Dec ’24

Replies 2

Boosts 2

Participants 3

How long do appeals normally take?

I submitted my appeal on 2024-11-28 and its been a month now with no response from Apple whatsoever. I've sent messages to the review as well asking on this but its just the generic - submit one and wait.

You can't check on the progress of the appeal either as there is no specific place from what I saw where you can check this like a support ticket.

In the mean time I can't release my app on the App Store while the Google Play version is going on just fine.

Is there anyway I can bump this its silly stuff that they denied the app on and I'd like to get it sorted ASAP otherwise I spent R2k on a dev license for nothing - its quite infuriating 😑

Boost

Answer 1

App Review OP

Apple

Dec ’24

Thank you for your post and appeal. We're investigating this and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

0

Answer 2

Apphunterses OP

Jan ’25

Hi Demonix77,

I find myself in a similar scenario as I submitted my app for review under a Business Developer Account after being advised to create one by Apple when I first submitted it through a personal account a few months back.

However, after doing so, my app was still rejected. I’ve reached out to the App Review Team through the appeal form to explore options for resolving the issue.

My appeal has been pending for a few weeks now with no updates.

Were you able to expedite the process or check the status of your appeal?

Any advice or guidance would be greatly appreciated!

Thank you in advance.

1