Hello everyone,
I hope you all are doing well. I’m facing some challenges in getting my app approved for the App Store. It’s consistently being rejected for Guideline 5.2.1 - Legal - Intellectual Property. This seems to be related to the app’s connection to an e-bike called the VanMoof.
I’ve tried reaching out to App Store Review, but I’ve only received a generic response. The response states the following:
Your app still includes content or features from VanMoof, or is marketed to control external hardware from VanMoof, without the necessary authorization. The inclusion of third-party content within your app, whether retrieved from the internet by the app or embedded in the app, is subject to the terms of the Apple Developer Program License Agreement.
I’ve also tried contacting Apple through the Apple Contact Us module, but I haven’t received any response yet. Does anyone know what I can do to resolve this issue or what the problem with my app could be?
