Cannot Update Age Rating

@mattn

• Go to App Store Connect.
• Click Apps to see the screen with all your apps' icons.
• Click one of them.
• At the top left, there's a white plus button in a blue circle. Click that.
• Give a new version number. If you're on 2.0.5, enter 2.0.6.
• Close that dialog. You have created a new release.
• Click App Information on the left-hand side.
• The button by Age Ratings that used to say "View" will now be "Edit". Click Edit.
• Make your selections and confirm the dialog.

That's all you have to do, but you have to do it for all of your apps.You do not have to submit the new version, and you do not have to add a new binary.

I can't see that your question needs an answer now since the steps you have to go through to fix this issue are actually quite easy.

Apple made this a completely stupid process. Their emails were written horribly, and just created confusion. Well done, Apple... ¯_(ツ)_/¯

@darkpaw

Interesting. Could you share where you found that it’s not necessary to submit a new version or upload a new binary?

I’m asking because if that’s the case, it changes things a lot compared to the usual process.

Do you know if this comes from an official Apple source or from another site? If you have a link, that would be great.

Thanks!

I just found that creating the new version and editing the ratings made the warnings at the top of the screen go away.

No Apple employee on here has offered the actual steps, specific information, or answers to any of our questions, so everyone here is just doing trial and error. If what I've done is wrong, then it's Apple's fault in two ways:

1. They didn't explain this process correctly at all;
2. The App Store Connect website removed the warnings when I made those new versions, so Apple's developers wrote it to do that.

"App Store Connect Engineer" said this (it's the accepted answer):

You'll be able to update your app's age ratings when you submit a new version of your app.

"New version", not "new binary".

What about this poupup when Age Ratings is edited:

It would be great if an Apple employee could explain this step by step and clear up any doubts we have about it.

Make not sense submitting a new binary to update the Age Ratings form.

@crexon where does this pop up show? everyone is experiencing that when u update the age ratings without needing to submit binary, and the banner/flag goes away

i just confirmed with my apps. there is no such pop up.

@SgDeveloper

I have seen from "Juanjo Valiño", and he shared this screenshot:

I am skeptical that initiating a new version in App Store Connect (without actually creating and submitting a new version) is an acceptable solution. There are numerous version-dependent metadata inputs like this in App Store Connect, and they only become active once an app is submitted for review and approved.

@s219 i literally called Apple yesterday and they told me there is no need to submit a new binary. just initiate a new version would do..

this is soooo confusing.