Hello,
I am unable to submit ANY of my apps for External TestFlight review. Every time I try to add a build to an external group and press "Submit for Review", I immediately get this error:
"There was an error processing your request. Please try again later."
This happens on multiple apps in the same account:
- LM Mobile (Apple ID: 6755979316)
- TPM Mobile (newly created app)
All of the following have been verified and are active:
- Paid & Free App Agreements
- Banking & Tax forms
- App Privacy (Published)
- Test Information is fully completed
- Multiple clean builds uploaded (1.0.0 build 1 and 2)
- Correct distribution via App Store Connect selected in Xcode
- Admin + Account Holder role
This clearly confirms that the problem is ACCOUNT-LEVEL on the backend.
Case Number: 102766190091
Could an Apple engineer please check and reset the stuck External TestFlight submission state on the server side?
Thank you.