"Final reminder: Answer the updated age ratings questions." But there are no questions

Question

mungbeans OP

Created 2d

Replies 6

Boosts 3

Participants 6

I received the email from Apple entitled

"Final reminder: Answer the updated age ratings questions."

However if I login to App Connect, or click on the link in the email to go directly to App Connect, there are no questions.

There are 6 tabs/sections in App Connect, flicking through them, there are no questions about age ratings.

Even if I could find these questions, if there are no apps actually released to the App Store (and no plans to release any) is answering these questions necessary?

The Apple email sounds quite threatening in its tone, hinting at consequences if you don't comply, but I can't comply because no questions in App Connect are being presented.

Boost

Answer 1

AnthonyMarchenko OP

2d

Hi, I have the same issue. I actually have the apps, but I’m not able to provide answers in the App Information question.

Thanks, Anton

0

Answer 2

festival OP

2d

Create a new version without submitting a binary. Then you can reply to the age ratings questions - hit save.

1

Answer 3

KrystynaC OP

1d

You will need to zoom in to see this attachment . I answered this in the Apple Support Communities earlier today . Follow the path to " Manage App information " .

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Answer 4

SgDeveloper OP

1d

@KrystynaC i see your image. so just create a new version to access "App Info > update Age Rating" but do not need to upload or submit new binary right?

1

Answer 5

default_settings OP

14h

Is there any update on this? The odd thing to me is that I didn’t receive any reminder before the ‘Final Reminder.’ This seems like a phishing email to me.

0

Answer 6

SgDeveloper OP

8h

nothing. just radio silence. i tried calling Apple developer on the phone - they say all i need to do is to create a new version, but dun have to submit a new build. but others have different opinions.

everyone is confused

0