App "In review" for long time

Dear App Review Team,

Our app – Apple ID 6754872058 has been stuck in the “In Review” status for over 7 days (since Jan, 15 at 10:44 PM). Normally, reviews begin within a few days, but in our case, it seems unusually delayed.

Could you please clarify:

• Is there a specific reason for this hold?

• Is any action required from our side?

• When can we expect the review to finish?

Thank you very much for your time and assistance.

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

App "In review" for long time
 
 
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