Appeal Pending – Account Termination Notice & Held Funds 600K

I am writing to request a status update regarding the appeal I submitted for my Apple Developer Program account and the removal of my app, The Guide, from the App Store. I received a Pending Termination Notice, and all apps associated with my account were removed. I submitted a formal appeal through App Store Connect within 2 hours, acknowledging the concerns raised and explaining the corrective actions I am prepared to take to fully comply with Apple's policies.

As of today, I have not yet received any response or further instructions. Given the seriousness of the situation and the impact on my business and users, I would be very grateful for any update on the review timeline or next steps required from my side.

I also want to bring to your attention that approximately 600k in revenue remains pending in my account. This situation has created significant financial hardship for my business operations, and I would appreciate clarity on when these funds might be released, regardless of the appeal outcome. I take Apple's guidelines and user trust very seriously, and I am committed to making any necessary changes to ensure full compliance. I respectfully request guidance on whether additional information is needed to proceed with the review of my appeal.

Thank you very much for your time and consideration. Kind regards, Khalid Khan

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Appeal Pending – Account Termination Notice & Held Funds 600K
 
 
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