Beta contract missing

Hi,

I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before.

Around two weeks ago, I started getting the following error when trying to create external TestFlight builds:

ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING

Since then:

  • I cannot create any external TestFlight tests
  • Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”)
  • My apps do not progress properly through review
  • One app got stuck in “In Review” for ~10 days; I eventually withdrew it and resubmitted it
  • At this point, I cannot update two existing apps, and I can’t start testing a new app at all

Important details:

  • This is an individual developer account
  • I am the Account Holder
  • All contracts appear active and valid
  • The issue affects multiple apps, not just one

Nothing changed on my side (no contract updates, no account changes) before this started happening.

I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed.

Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated.

Thanks!

I am also experiencing this issue with my account, all my available contracts are signed as well.

The issue you described should be resolved now. Please upload another build in order to start testing again.

If it is not, and you seeing the same error, please may I ask you to create a bug that can be assigned to the correct team?

If you have any questions about filing a bug report, take a look at Bug Reporting: How and Why?

Albert Pascual
  Worldwide Developer Relations.

Beta contract missing
 
 
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