Request for Better Support and Review Consistency

Question

Created 7h

Replies 2

Boosts 2

Participants 2

Hello Apple Team,

Please, we need you to come back to the level of support and consistency we used to have. Right now, the review process and the assistance we’re receiving don’t reflect the standards we’ve known from Apple.

Developers don’t deserve this style of support; long waits, unclear rejections, and no real answers. We rely on the App Store to run our businesses, and we simply need the professionalism, clarity, and responsiveness that Apple was always known for.

Please help bring that quality back. We deserve better

Thank you.

Boost

Answer 1

raketka OP

7h

What kind of quality are we talking about? It seems like App Store Connect isn’t working at all. How do you even describe the “quality” of something that doesn’t exist? lol

1

Answer 2

HSNAYS OP

4h

And to be fair, the people working on App Review are probably developers just like us. They’ve likely been in our position before; building apps, facing delays, feeling stuck, and trying to ship something meaningful. So none of this is personal. We’re all behind our laptops trying to do our best.

All we want is a level of support that helps us keep moving. We’re not attacking anyone; we simply believe we deserve better communication, clearer decisions, and a review process that doesn’t leave us blocked for weeks.

That’s the whole message. We just want things to get back to the standard that made Apple great for developers.

0