Guideline 3.1.1 - Business - Payments - In-App Purchase
The app includes an account registration feature for businesses and organizations, which is considered access to external mechanisms for purchases or subscriptions to be used in the app.
Next Steps
Remove the account registration features for business and organizations.
Our application currently allows users to register and create multiple accounts using a phone number.
All users can freely create an account. The app is designed to help users manage their own products, orders, and sales invoices. It is purely a sales management tool. We do not provide any external purchase links, external payment methods, or subscription mechanisms outside of Apple’s In-App Purchase system.
However, our app was rejected under Guideline 3.1.1 with the explanation that the app includes “account registration for businesses or organizations,” which is considered access to external purchase mechanisms.
We are confused about this interpretation.
From our understanding:
Any individual user can register.
The registration process is only for authentication and data management.
The app must include an account registration feature in order to function properly.
There is no external purchasing mechanism involved in the registration process.
Could someone please clarify:
Why would allowing users (including small business owners) to register accounts be considered “access to external purchase mechanisms”?
What specifically qualifies as “account registration for businesses or organizations” under Guideline 3.1.1?
What changes would be required to comply with the guideline while still keeping mandatory account registration?
We would greatly appreciate clarification so we can properly address the issue and ensure full compliance with App Store policies.
Thank you.
