App Review Pending for Over 2 Months – Blocking Our Business Launch

Question

DeepPro OP

Created 1d

Replies 3

Boosts 4

Participants 4

Hello Apple Developer Community,

I’m seeking advice regarding a prolonged App Store review that is currently impacting our business.

Our app was submitted more than two months ago, and the review process has not progressed since then. During this time, we sent two support emails to Apple Developer Support requesting assistance.

We did receive one response stating that the app was “in review”, but unfortunately the message did not provide any useful details, timeline, or further guidance, and there has been no additional update since then.

This delay is now blocking our business launch, as the mobile application is a critical component of our product release. Without App Store approval, we cannot proceed with launching our service to customers.

Summary of the situation:

Submission date: More than 2 months ago
Current status: Pending
Support requests sent: 2 emails to Apple Developer Support
Responses received: 1 reply saying the app was “in review,” but no meaningful information
Impact: Blocking our planned business launch

We understand that review times can vary, but waiting this long without meaningful feedback or communication has become very challenging for our team.

If anyone has experienced a similar situation or knows:

How to escalate a long-pending review
Alternative ways to contact the App Review team
Whether there are currently unusual delays in the review process

Any guidance would be greatly appreciated.

Thank you for your time and support.

Boost

Answer 1

Bayirgulu OP

17h

I’m facing a similar issue where my app has been stuck in the 'Waiting for Review' status for over a month now. During this period, I’ve contacted technical support twice and submitted an expedited review request. I even had a scheduled phone call with Apple support to discuss the app's status. During the call, they mentioned they would notify the review team to look into it, yet 3 days have passed since then with no update.

It is quite frustrating to see some developers getting approval within 2-5 days while others, like myself, are stuck for a month or more. This delay is significantly impacting our launch roadmap.

Apple advises against withdrawing and resubmitting to avoid losing our place in the queue, but it makes me wonder: how deep is this queue exactly? And why is there such a massive discrepancy in wait times between different developers? Has anyone else experienced a similar 'limbo' even after direct communication with Apple?"

1

Answer 2

ApolloHero OP

14h

I’m experiencing a very similar issue right now.

My app has also been stuck in the review queue for quite a long time. The first time I submitted it was on Feb 9. Since there was no movement at all, I decided to withdraw the submission and send it again on Feb 17.

Unfortunately, even after resubmitting, the app is still sitting in the queue with no updates.

I’ve attached a screenshot of the current status as well.

At this point I’m not sure if this is just an unusually long review queue or if something else might be happening. Curious if anyone else here has seen similar delays recently.

1

Answer 3

producerlawson OP

10h

Are these for distribution or testflight? I've been waiting weeks for my app to be reviewed for testflight.

The first build didn't get any attention and I was ironically talking about it with an employee whilst visiting and Apple Store, the guy builds apps himself and mentioned about resubmitting it (this is my first ever app) and still 4 days later nothing.

He mentioned his testflight approvals are generally approved within 30-60 minutes. Can anyone confirm if this is how testflight approvals are versus distribution approvals?

0