App Blocked Since February 4th – Paid Developer Subscription

Question

aledeveloper OP

Created 3h

Replies 4

Boosts 0

Participants 4

Dear Apple App Review Team,

I am writing to formally escalate a situation that has become completely unacceptable.

My application has been under review since February 4th at 20:21 — over one month ago — with no resolution and no meaningful communication from your team.

I paid $99/year for an Apple Developer subscription specifically to publish and operate my application on the App Store. This is not a free service. I have paid for the right to distribute my app, and Apple is currently preventing me from doing so — for over 30 days — without any justification or timeline.

This means I am paying for a service I am not receiving. That is, by any definition, a breach of the agreement between Apple and its developers.

For reference, the application details are as follows:

App Name: Daddy Tales App ID: 6758725133

I expect this matter to be treated with the urgency it deserves and to be taken care of immediately. I have already waited far too long.

Sincerely

Answered by raketka in 879164022

Bro, this forum is dead 😅 There’s no support here, only bots.

Boost

Answer 1

raketka OP

3h

Accepted Answer

Bro, this forum is dead 😅 There’s no support here, only bots.

1

Answer 2

aledeveloper OP

3h

Yeah I know 😅 but just in case any real human from Apple is lurking here — I've opened multiple tickets, zero responses, and my app has been in review for over a month while I'm paying for a service I can't use. If anyone knows a way to actually reach someone at Apple, I'm all ears 🙏

0

Answer 3

Eternal_Sunshine OP

1h

Same boat as you... submitted on the 5th of Feb... still 'Waiting for Review' - i've explored every avenue and they're all one-way channels. Phone support are helpless, email support is automated... as are the support responses on here.

The whole thing's a joke - they've completely destroyed our momentum 😫

I have no idea what I'm supposed to do at this point - meaningful customer service is literally non-existent

0

Answer 4

App Review OP

Apple

31m

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

0