Unable to Download Apps via TestFlight - "The requested app is not available or doesn't exist" Error

Question

Created 3d

Replies 4

Boosts 2

Participants 6

Hi everyone

I recently build an app and deployed it through app store connect and testet it on TestFlight. Everything worked fine up until build 1.0.3. Since then I have not been able to install the app on my phone through TestFlight - even though build and submission runs through successfully on eas, expo and app store.

I have tried deleting and reinstalling the TestFlight from my phone.
removing and adding back myself as tester.
checking logs and commits from the shift from build 1.0.3 to build 1.0.4. I can see I changed "name" and "slug", so I tried removing the app from app store connect and added a new one with new build and submission. Ran through successfully but still could not install the app through TestFlight on my iPhone.
I have also tried reaching out to Apple Developer Support, but I have not heard from them.

Has anyone tried something similar?

Boost

Answer 1

preferredindifferent OP

2d

I have the exact same issue for both my iOS apps. Can't add them to external testers in testflight either.

2

Answer 2

T2-Digital OP

1d

Same issue for me. The latest build I can see on my phone is from my 1.0 build. I cannot see my most recent, which is the first one in 1.0.1

1

Answer 3

OntheRocks OP

21h

I thought it was just me. Any one solve the issue yet?

0

Answer 4

DTS Engineer OP

Apple

18h

Thanks to all for your post about TestFlight. I'm not aware of any issues in TestFlight at this time, but it seems like many of you are getting into an issue.

Can you please one of you submit a bug against TestFlight with the sysdiagnose and all the error messages you are getting so a team can investigate?

Once you open the bug report, please post the FB number here for my reference.

If you have any questions about filing a bug report, take a look at Bug Reporting: How and Why?

Thanks,

Albert Pascual   Worldwide Developer Relations.

0