Hello,
I’m posting here because I’m experiencing a very unusual issue with the App Store review process and haven’t been able to resolve it through normal support channels.
Our app has been waiting in App Review for over 6 weeks, which is far beyond the normal review timeframe. During this period, I contacted Apple Developer Support multiple times and even submitted an expedited review request, but the situation has not progressed.
Some of my inquiries have unfortunately received no response, and the app remains stuck in review without any explanation.
This delay is now causing serious operational and financial impact for our small development business. We had updates and marketing plans scheduled around this release, but the prolonged review status is preventing us from moving forward.
I fully understand that review times can vary, but a 6+ week delay without any status update or communication seems highly abnormal.
If any Apple staff or experienced developers have encountered a similar situation, I would greatly appreciate any guidance on how to resolve this or escalate it properly.
Thank you for any help or advice.