App stuck in review for over 6 weeks – no response from App Review

Hello,

I’m posting here because I’m experiencing a very unusual issue with the App Store review process and haven’t been able to resolve it through normal support channels.

Our app has been waiting in App Review for over 6 weeks, which is far beyond the normal review timeframe. During this period, I contacted Apple Developer Support multiple times and even submitted an expedited review request, but the situation has not progressed.

Some of my inquiries have unfortunately received no response, and the app remains stuck in review without any explanation.

This delay is now causing serious operational and financial impact for our small development business. We had updates and marketing plans scheduled around this release, but the prolonged review status is preventing us from moving forward.

I fully understand that review times can vary, but a 6+ week delay without any status update or communication seems highly abnormal.

If any Apple staff or experienced developers have encountered a similar situation, I would greatly appreciate any guidance on how to resolve this or escalate it properly.

Thank you for any help or advice.

Answered by gpeddler in 880435022

Update: The review was completed early this morning and passed without any issues. However, there is still no clear explanation as to why it was delayed or whether there were any problems. I’m concerned that upcoming releases in the queue may face similar delays.

I also encountered this problem and have been waiting for over 40 days.

Thank you for your post. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

Same here. Over 5 weeks now

Yup, mine has been stuck for 5 weeks now

Hi, my app has been validated but still not available in France because its still in "verification" for that point : La législation sur les services numériques. Regards

Accepted Answer

Update: The review was completed early this morning and passed without any issues. However, there is still no clear explanation as to why it was delayed or whether there were any problems. I’m concerned that upcoming releases in the queue may face similar delays.

I've been stuck since February 4th, almost 50 days now

case 102825369477

App stuck in review for over 6 weeks – no response from App Review
 
 
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