Smart app download banner data not showing up

Hello!

I'm reaching out because we're seeing an inconsistency in App Store Connect data after we implemented the iOS Smart App Download Banner on our websites: when we go to App Store Connect → App Analytics → Acquisition → Campaigns, we see: “There isn’t enough data to display campaigns.” despite the fact that we expect to see some download data there.

Context:

  • Apps: HomeRun – Get Things Done (App ID: 1506390428) and ProntoPro - Trova Professionisti (App ID: 1274970171)

  • We deployed the iOS Smart App Banner on the corresponding web pages on March 5 (https://homerun.pl/ and https://prontopro.ch/)

  • We have also created corresponding campaigns in App Store Connect and are passing tokens via the banner meta tag:

    • <meta name="apple-itunes-app" content="app-id=1506390428, affiliate-data=pt=117267512&ct=O_Pl_Hmr_iOS_C_U_U_U_SAB_U-HP&mt=8">
    • <meta name="apple-itunes-app" content="app-id=1274970171, affiliate-data=pt=118511441&ct=O_Ch_PPr_iOS_C_U_U_U_SAB_U-HP&mt=8">
  • We tested this in real life by downloading both apps at least 5 times using distinct Apple accounts which never downloaded the apps before.

Verification

  • You can visit our websites (https://homerun.pl/ and https://prontopro.ch/) and verify the Smart App Banner configuration by viewing the page HTML source and locating the apple-itunes-app meta tag and its affiliate-data value.

If helpful, we can provide any other additional resource of info you might need.

Thanks a lot in advance for your help!

Smart app download banner data not showing up
 
 
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