External Purchase in Japan

App Store Distribution & Marketing General
JemmyChen OP
Created 1w
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Environment: Xcode26.4 iOS26.4.1

Capabilities: StoreKit External Purchases or Offers Entitlements: com.apple.developer.storekit.custom-purchase-link.allowed-regions Value(Array of strings) is jp It's a Japanese Apple ID。

ExternalPurchaseCustomLink.isEligible is always returning false.

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App Store Commerce Engineer OP
Apple
1h

Please file a feedback assistant with a sysdiagnose and screen recording. 

How to File Feedback assistant ticket? https://feedbackassistant.apple.com/

  • Login with your developer account,
  • Choose "iOS & iPadOS”
  • Choose AppStore
  • “Incorrect & Unexpected behavior"
  • Input the issue description and title.
  • Upload attachements
  • Click “Submit”
  • Copy the Ticket ID “FBxxxxxxx” and let us know.

To capture a system diagnose log. https://developer.apple.com/bug-reporting/profiles-and-logs/?platform=ios

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External Purchase in Japan
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