Hello, I recently enrolled in the Apple Developer Program and successfully completed the payment. Afterward, I received an email requesting identity verification documents, which I have already uploaded.
It has now been over the stated 2 business days, but my account status has not been updated. Furthermore, when I log into the Apple Developer portal, it still prompts me to "Complete Enrollment" and asks me to pay the fee again.
Because of this, I am unsure if the Enrollment ID currently displayed on my account is the same one from when I originally completed the payment.
For your reference to help investigate:
Current Enrollment ID: P2N3MR4UDN
Order Number: W1498763945
Note: My credit card statement already shows that the payment was charged successfully.
Please kindly look into this for me and let me know if everything is on track. Thank you so much for your time and help.