Record button disabled in Developer App after camera scan failed (Web routing issue)

Hi everyone,

I am experiencing a frustrating loop while trying to enroll in the Apple Developer Program from Turkey, and I need some help or advice.

Here is my situation:

I tried to enroll using the Apple Developer App. Unfortunately, the camera scan for my passport/ID failed a few times (probably due to glare on the passport or a camera focus issue).

After a few failed attempts, the app automatically redirected me to the web enrollment process.

The problem: The web enrollment charges the standard $99 USD fee. However, the Apple Developer App offers "Local Pricing" for Turkey, which is significantly more affordable for me. I want to complete my enrollment via the App to use the local pricing.

To fix this, I logged into my Apple ID on a different device with a better camera. But now, the "Enroll" button in the app is completely disabled (grayed out). It seems my Apple ID is locked to the "web enrollment" status.

I sent an email to Apple Support a day ago but haven't received a response yet.

Is there any way to completely cancel/flush my pending web enrollment so I can start fresh from the Developer App? Has anyone else faced this "disabled button" issue after a failed camera scan and found a solution?

Thanks in advance for your help!

Record button disabled in Developer App after camera scan failed (Web routing issue)
 
 
Q