Hello Apple Developer Community,
We are very excited to release our first apps on the App Store. I wanted to kindly ask for guidance because our first submissions appear to be taking longer than expected, and we want to make sure there is nothing missing or blocking the review process from our side.
Our first app has been waiting for more than 15 days in total.
App ID: 6761379839
Latest Submission ID: 8e767ece-a348-469a-9230-7e695e84ca44
After we first submitted the app, it entered review on the first day. App Review then requested a screen recording / walkthrough video. We prepared and submitted the requested screen recording immediately. After that, the submission did not appear to move forward for an extended period.
While waiting, we continued development and completed a newer version of the app. Since the older submission had not progressed, we removed the previous build and submitted the newer version with an updated screen recording.
One thing we noticed is that the subscription and in-app purchase products for this app appear to be “In Review.” We are not sure if this is expected behavior because the app version itself still appears to be waiting, or if there may be some kind of dependency or review state issue causing the submission to remain stuck.
We also contacted Apple Developer Support regarding this situation.
Case ID: 102882849875
We have another app on the same account that is also waiting for review.
App ID: 6762281533
Submission ID: 0e4b607e-9e28-4d13-9c2a-98afe8c2e9aa
This second app has been waiting for around 3 days.
Could someone please advise or help us.
Thank you very much.
