Hi everyone, I'm an independent developer facing a critical and frustrating App Review delay. I've exhausted standard channels without a real resolution and am turning to the community for advice from anyone who may have experienced something similar.
1. The Problem
My app, "Trainer Schedule & Booking", was submitted for review on May 7, 2026. As of today (May 20), its status remains "Waiting for Review" — over 12 days and counting. Apple ID: 6766453138 Submission ID: ea4a779c-7e1d-4def-8a95-c252afdbf618
2. Context & Steps Taken
Account History: I acknowledge that my account has a past record. Earlier submissions were rejected under Guidelines 4.3 (Design Spam) and 3.1.2 (Subscriptions).
I have conducted a thorough review, permanently removed all non-compliant apps from sale, and am committed to full compliance moving forward.
The Current App: This is a completely new, vertically-focused tool for coach/student scheduling, developed independently over several months. I have verified its compliance (privacy, IPv6 networking, metadata, etc.) before submission. Actions Taken:
Sent detailed explanations via the Resolution Center in App Store Connect. Contacted Apple Developer Support (Case ID: 102893736389), receiving only an auto-reply stating the app is "in the queue." Replied to the App Review team with a transparent account of my corrective actions, requesting a re-evaluation of my account's status.
3. Core Dilemma & Questions
Account Flag Fear: I strongly suspect my account has been flagged as "high-risk" or downgraded in priority due to past issues, causing this indefinite delay. This is my primary concern. Ineffective Communication: Official responses are template-based and don't address the root "account status" issue. Uncertainty: The complete lack of timeline is unsustainable for an independent developer.
4. Seeking Community Advice
Has anyone successfully recovered from a similar "flagged account" situation and restored normal review times? What was the decisive step? Beyond the Resolution Center and email, is there a more effective escalation path (e.g., a direct method to contact the App Review Board)? While waiting, are there any proactive, compliant steps I can take to improve the situation? Strategically, should I consider withdrawing/resubmitting or using a new account? I understand the association risks but would value practical experiences.
I fully respect the App Review team's workload and am not seeking to bypass the queue—only a fair, normal review timeline. Any insight, shared experience, or directional advice would be immensely appreciated.