Urgent Help: Account Possibly Flagged, New App Stuck in “Waiting for Review” for 12+ Days. How to Escalate?

Hi everyone, I'm an independent developer facing a critical and frustrating App Review delay. I've exhausted standard channels without a real resolution and am turning to the community for advice from anyone who may have experienced something similar.

1. The Problem

My app, "Trainer Schedule & Booking", was submitted for review on May 7, 2026. As of today (May 20), its status remains "Waiting for Review" — over 12 days and counting. Apple ID: 6766453138 Submission ID: ea4a779c-7e1d-4def-8a95-c252afdbf618

2. Context & Steps Taken

Account History: I acknowledge that my account has a past record. Earlier submissions were rejected under Guidelines 4.3 (Design Spam) and 3.1.2 (Subscriptions).

I have conducted a thorough review, permanently removed all non-compliant apps from sale, and am committed to full compliance moving forward.

The Current App: This is a completely new, vertically-focused tool for coach/student scheduling, developed independently over several months. I have verified its compliance (privacy, IPv6 networking, metadata, etc.) before submission. Actions Taken:

Sent detailed explanations via the Resolution Center in App Store Connect. Contacted Apple Developer Support (Case ID: 102893736389), receiving only an auto-reply stating the app is "in the queue." Replied to the App Review team with a transparent account of my corrective actions, requesting a re-evaluation of my account's status.

3. Core Dilemma & Questions

Account Flag Fear: I strongly suspect my account has been flagged as "high-risk" or downgraded in priority due to past issues, causing this indefinite delay. This is my primary concern. Ineffective Communication: Official responses are template-based and don't address the root "account status" issue. Uncertainty: The complete lack of timeline is unsustainable for an independent developer.

4. Seeking Community Advice

Has anyone successfully recovered from a similar "flagged account" situation and restored normal review times? What was the decisive step? Beyond the Resolution Center and email, is there a more effective escalation path (e.g., a direct method to contact the App Review Board)? While waiting, are there any proactive, compliant steps I can take to improve the situation? Strategically, should I consider withdrawing/resubmitting or using a new account? I understand the association risks but would value practical experiences.

I fully respect the App Review team's workload and am not seeking to bypass the queue—only a fair, normal review timeline. Any insight, shared experience, or directional advice would be immensely appreciated.

Waiting for a software title to be reviewed for 12 days has nothing to do with how you handled Resolution Center cases in the past unless you intentionally submit an update without addressing issues or intentionally revert past resolutions they have accepted.

Urgent Help: Account Possibly Flagged, New App Stuck in “Waiting for Review” for 12+ Days. How to Escalate?
 
 
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