Developer Program enrollment not completing - Apple Support unresponsive

Hi everyone,

Before posting this, I spent a lot of time reading through existing threads here, and it's becoming clear that I'm far from alone. A large number of developers seem to be stuck on essentially the same issue: the Apple Developer Program enrollment process simply isn't working, and Apple Support is either unresponsive or unable to resolve it.

Here's my situation:

  • I completed every step of the enrollment process correctly.
  • When asked, I submitted my ID for verification and then submitted it again upon a second request.
  • All my information has been verified, and I've received invoices confirming payment.
  • I was told the process would take up to 48 hours. It has now been 1 week with no progress.
  • Strangely, I even received a shipment tracking link, which makes no sense to me in the context of a digital developer account enrollment.

What I genuinely don't understand is this: how is it possible that so many people - myself included - are stuck in the exact same loop, with no response from Apple Support, no working solution shared in the forums, and yet we're all being charged for a membership we can't actually access or use?

I'm not trying to vent for the sake of it. I'd really appreciate it if:

  1. Anyone from Apple could clarify what's going on with enrollment processing right now.
  2. Anyone who managed to resolve this could share what actually worked for them (specific contact channels, escalation paths, anything).

If there's a known issue on Apple's side, even an acknowledgment would go a long way. Right now it feels like we've paid for a service that simply doesn't deliver, with no way to reach anyone who can help.

Thanks in advance to anyone who can shed some light on this.

Best regards

Hello there,

If you still need help, you can contact Apple Developer Support: https://developer.apple.com/contact/

Note: We do not provide account-specific support via the Developer Forums.

same here, been waiting for 3 weeks still pending, called them many times and the support team doesnt really have much insight into how long this might be taking, they just told me that there's a huge volume that the review team needs to process

Same here, it's been 2 weeks since I paid for the developer program.

I contacted support service and still haven't gotten any response.

Same, it has been more than 4 weeks after completing payment, i have received the invoice. My account however still says "Complete Purchase Now". No reply from the support, on call, I am put on hold for more than an hour with no one responding.

same here 5 week still pending no proper response why account is still in review.

Same here: 8 weeks and no response after 30 emails.

So ridiculous. I'm begging this company to take my money, but nothing; I definitely see why Android is superior. Approved in 2 days, and the app was online after 2 weeks.

Here, it takes a minimum of 8 weeks just to get any feedback.

Developer Program enrollment not completing - Apple Support unresponsive
 
 
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