Hello,
My organization enrollment was approved today (Enrollment ID: 4MRP49V83B , D-U-N-S verified, License Agreement step reached). The only blocker is the membership purchase: "Your payment authorization failed."
This is not a card or bank issue, and I want to flag it as the known enrollment-payment problem rather than route it back to my bank:
- It failed on the very first attempt, before any retry.
- It fails identically across three different cards (Amex, plus a credit and a debit card from different issuers).
- All issuing banks confirm no authorization request ever reached them — there is nothing on their side to decline.
- I have verified billing address matches each card exactly, removed all punctuation, set city/county manually, disabled VPN, and tried both the web flow and the Apple Developer app.
- [If applicable:] I received an order acknowledgement email but no charge landed and the account did not activate — suggesting a stuck/duplicate order.
Because the request is not reaching the card networks, this appears to be on Apple's side. Please:
- Check for and void any stuck or duplicate order on my enrollment so I can retry with a clean transaction, and
- Have the payment/enrollment team complete the order manually if it cannot be cleared.
Account details:
- Enrollment ID: 4MRP49V83B
- Organization legal name: Futuryntix UK Ltd
- Region: United Kingdom
This is blocking activation of an approved organization account. I'd appreciate escalation to the enrollment/payment team rather than general support. Happy to provide any verification details needed to complete the order.
Thank you, Aman Jain Futuryntix UK Ltd
