Hello,
I need help with an App Store Connect review issue that has become very frustrating.
My iOS app “Mamos Trend Color” has been stuck in “Waiting for Review” since April 23, 2026 at 09:41.
App details:
App name: Mamos Trend Color App Apple ID: 6762326235 Platform: iOS Version: 1.1 Current status: Waiting for Review Submitted on: April 23, 2026 at 09:41
I already contacted Apple Developer Support. On May 26, 2026, Developer Support confirmed that there was no update on the review and said the issue had been escalated to the App Review team.
Unfortunately, nothing has changed since then. The app is still not in review, there is no rejection, no message, no request for information, and no visible progress in App Store Connect.
This is not a normal review delay anymore. It looks like the submission is stuck somewhere in the system.
I am honestly very disappointed by the lack of transparency. I paid for the Apple Developer Program, submitted the app correctly, followed the App Store Connect process, opened a support request, waited after escalation, and I still have no clear answer.
I fully understand that the Apple Developer Program fee does not guarantee app approval. But I do expect a working review process, clear communication, and a way to resolve a submission that appears blocked for weeks.
Can someone from Apple please manually check this submission or tell me exactly what I need to do?
Specifically:
Is the app still waiting in the normal review queue? Has the review actually been escalated to App Review? Is there a hidden issue with the app record? Should I remove the current submission and submit a new build? Is there another official channel to resolve this kind of stuck status?
I can provide the Developer Support case number privately if needed.
Thank you.
[102878946356] Apple Developer Support - App Review - 6762326235
Hello,
I would like to formally request a refund of my Apple Developer Program membership fee.
I purchased the membership specifically to publish my application on the App Store. The application was submitted for review but remained pending for several months without approval or rejection.
During this period, I was unable to distribute my application despite maintaining an active paid developer membership.
I believe the service I paid for was not delivered within a reasonable timeframe, and I therefore request a full refund of my developer membership fee as a gesture of good faith.
I would appreciate an escalation of this request to a supervisor or manager if necessary.
Thank you for your consideration.