App review ignored for over a week

My app has already been released and the latest update which aims to fix problems has been stuck in review for over a week. All emails and messages are being completely ignored. Can someone please reply? It seems I am not the only developer experiencing such poor service.

https://apps.apple.com/gb/app/vu-rified-camera-by-vublox/id6763221823

Thank you for your post and appeal. We're investigating and will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us.

App review ignored for over a week
 
 
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