Beta contract missing

Question

Created 6d

Replies 6

Boosts 2

Participants 5

Hi,

I’m running into a persistent issue in App Store Connect related to TestFlight and app reviews, and I’m hoping someone has seen this before.

From 8th of June, I started getting the following error when trying to create external TestFlight builds: ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING

Since then: I cannot create any external TestFlight tests Internal TestFlight builds appear, but cannot be downloaded (“The requested app is not available or doesn’t exist”)

1. This is an individual developer account
I am the Account Holder
All contracts appear active and valid
The issue affects multiple apps, not just one

Nothing changed on my side (no contract updates, no account changes) before this started happening.

I’ve already reached out to Apple Developer Support multiple times, but unfortunately haven’t received any response so far, which makes it unclear how to proceed.

Has anyone experienced this issue or found a resolution? Any insight would be greatly appreciated.

Thanks!

Answer 1

forumias OP

4d

I have the same problem after June 8. There was no response to the support request.

Answer 2

jee4nc OP

4d

Same issue for here, I can't download any app in TestFlight :(

Answer 3

satukbugra OP

3d

I have the exact same issue since June 8 and yes, still waiting for a response from Apple Support via email as everyone. Frustrating.

Answer 4

forumias OP

2d

Same problem...

Answer 5

satukbugra OP

2d

I chose the option ”call me” and expected to have a conversation with Apple Developer Support and at least ask for a more direct help but instead, they got me wait for 47 minutes(yes[!]) and I just listened their music and waited for someone to pickup the phone but no. Huge waste of time for me, we all have work to do and not just they aren’t answering our mails for more than a week but also make people wait on the phone about an hour like it is so normal. What a shame! Especially for a company like this.

Answer 6

Mehrdadsabzi OP

2d

I have the same problem.