Auto Renewable Subscription Localization Rejected Repeatedly Without Explanation

Question

Powhitehorn OP

Created 7h

Replies 2

Boosts 0

Participants 3

I am looking for guidance from Apple or developers who have encountered a similar issue.

My app is already live on the App Store.

I have two auto renewable subscriptions:

• PDR Fuel Pro 6 Months • PDR Fuel Pro Annual

The subscriptions have been submitted for review multiple times and have been rejected repeatedly. The rejection appears under the subscription localization, but no meaningful explanation is provided.

Current status:

• Subscription metadata is completed. • Display names and descriptions are present. • App Store agreements, tax, and banking are active. • RevenueCat configuration is functioning. • The app build is already live. • Subscription purchase flow is implemented and accessible from the app.

The issue is that App Review continues rejecting the subscription localizations without providing a clear rejection reason or guideline reference.

Questions:

Has anyone encountered repeated subscription localization rejections without explanation?
Is there a known issue where subscriptions become stuck after a build is withdrawn or replaced?
Is there a way to determine the exact rejection reason when App Store Connect does not display one?
Should this be escalated through Developer Support instead of App Review?

Any guidance would be appreciated.

Answer 1

Tomato OP

2h

The only reason that I can think of is that you are using keywords that you are not supposed to use like iPhone, iPad, Mac. Other than that, it would be a wild goose chase since you don't even show the descriptions you have written. You don't even disclose the exact statement they've given you.

Answer 2

lazyvar OP

1h

It's hard to say without more information. Are you sure that the red banner on your product page doesn't contain a link with an explanation?

Usually when you get localization rejection its due to potentially confusing strings between products. Is there a chance that in a list your localization strings wouldn't make clear which one is your 6 months and which one is your annual product?

It also helps if you don't have a build in review at the same time, sometimes the review team will otherwise assume they should be able to find the products in question without hassle (i.e. even though you might have these to test pricing).