Hello Apple Developer Community and Apple Staff,
I am posting here as a last resort after exhausting all official support channels to complete my apple developer program enrollment.
Enrollment Details
- Enrollment Type: Organization / Company
- Enrollment ID: 9D47L42329
- Legal Entity: Jaglen Platforms Private Limited
- Address: 204 Sapphire Chambers, Frist Floor, Suite # 1075, Baner Gaon, Haveli, Pune, Maharashtra 411045, India
Timeline
- Completed the enrollment form as an organization on April 8th, 2026
- Added funds to Apple Account for the membership fee on April 20th, 2026
- The Apple Developer app now shows a "Continue your enrollment" button, but clicking it displays: "Please contact support"
- Contacted Apple Developer Support and was kept on hold / in correspondence till May 22nd and then no response.
- On their last email on May 22nd, Support has now informed me they are unable to help with this issue for one or more reasons.
What I have already tried
- Multiple support contacts via the Apple Developer contact form
- Phone support through the developer support line
- Waiting through the standard processing period
- Shared screen recordings with Apple support
- Rechecked the D-U-N-S number is correct and active (used the same number to publish app on Play Store)
- Ensured the same Apple ID is used inside System settings and the Developer app
Current Situation
The enrollment is completely blocked. I cannot proceed forward or backward. The funds are loaded, the form is complete, but the system will not let me continue and support has closed the door.
This is blocking our ability to publish on the App Store and is impacting active business commitments.
I am formally requesting that an Apple staff member:
- Review our enrollment case manually
- Identify what is causing the "contact support" block on the Continue button
- Provide a path to resolution or next steps
I hope posting here may give us some guidance.
Thank you for any assistance.
