App store connect reports download error

Question

Created 1d

Replies 2

Boosts 2

Participants 3

Cannot download CSV reports from App Store Connect Analytics. Started this week. When I try to export Analytics data as CSV, the export fails and the page shows this JavaScript error:

Cannot read properties of null (reading 'match')

The failed request in Chrome DevTools is: POST https://appstoreconnect.apple.com/analytics/api/v1/data/time-series-csv

Response: 410 Gone

Example Analytics page where it happens:

/analytics/metrics?chartType=singleaxis&dateSpec=d7&frequency=day&groupByDimensionKey=campaignId&measureKey=totalDownloads

This happens when trying to download/export CSV reports from App Store Connect Analytics. I also tried bypassing the service worker, but the request still returns 410 Gone from the server.

Tried Chrome and in Firefox clearing cache and storage and incognito but still failing.

Answer 1

jamczl OP

14h

Same issue here since yesterday. Worked fine on Monday.

In Chrome, when attempting to download, the error is 400: "Cannot read properties of null (reading 'match')"

In Safari, the error is 410: "null is not an object (evaluating 'e.match')"

"This URL is deprecated. To access data outside of the App Store Connect web dashboard, please refer to the Analytics Reports API: https://developer.apple.com/documentation/analytics-reports"

Answer 2

jl-gogovapps OP

6h

I am having a similar issue. I would like an explanation. I get 410 From both Chrome Dev tools and Safari