Hello everyone,
I am dealing with an unresolved payout issue and hoping someone here has experienced something similar or that an Apple representative can help.
Here is the situation:
My April 2026 earnings ($563.73) were sent on June 5, 2026 to my previously registered Wells Fargo account. However, that account had been deactivated by my payment provider (Raenest) on May 30, 2026. I had already updated my banking details in App Store Connect on June 3, 2026 — before the payment was sent.
Raenest has since confirmed in writing that:
- The payment was rejected and returned to the sender (Apple)
- The old Wells Fargo account is no longer active
- I should contact Apple to arrange reissuance to my new account
I have been following up with Apple Support since early June with no response. My open case is:
Payments and Financial Reports (Team ID: 686F6BLM3U); Case-ID: 20507794
My next payout is July 2, 2026 and I am urgently trying to confirm whether the returned funds will be included in that cycle.
If any Apple representative or developer who has been through this can advise on next steps or escalation paths, I would really appreciate it.
Thank you.
