App in review for 10+ days — expedited approved, no response to support case

Our app DetectiveL AI (iOS 1.0, first submission) has been "In Review" for over 10 days with no communication.

What we've done:

  • Expedited review request: approved, no movement since
  • Support case opened (Case ID: 102938196547) — no response
  • Follow-up message 4 days ago — no response
  • Reviewer demo account provided and verified working

We have not cancelled or resubmitted, per community guidance that this resets the queue.

If anyone from App Review can look into this, we'd be grateful. And if other developers currently stuck in the backlog have found any effective path forward, advice welcome.

App in review for 10+ days — expedited approved, no response to support case
 
 
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